Supervisor, Banquets - Queen Creek, United States - BlueStar Resort & Golf

BlueStar Resort & Golf Queen Creek, United States

4 weeks ago

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Description

**Supervisor, Banquets** Location **Queen Creek, AZ** Job Code **10099** # of Openings **1** The Supervisor, Banquets i s responsible and accountable for the proactive leadership, direction and support by managing the fundamental activities and functions vital to all phases of catering event coordination and the guest experience. Additional duties may be assigned as required. * Communicate the core values and mission of BlueStar Resort & Golf (BSRG) to support the achievement of company goals.

Ensure a consistent set of superior standards of food service and quality are meeting or exceeding employee and guest expectations.

Work in partnership with the Catering & Sales Manager and/or F&B Manager.

Interview, hire, train, schedule, supervise, and support banquet staff as needed; create weekly schedules; coach and encourage team members to be successful.

Oversee banquet staff and work with kitchen staff to ensure quality, timeliness of food preparation, and customer satisfaction.

Oversee all F&B functions (i.e. corporate parties, weddings, etc.).

Maintain effective communication between all members regarding banquet operations, safety, and employee concerns.

Recognize and celebrate team members success and maintain a sense of humor.

Ensures all event sheets are updated regularly and posted, forwarded to appropriate managers.

Keep event files up to date and organized, including updating files in catering computer program

Review statements for accuracy before emailing out

Work directly with the event supervisor during the function; provide full coordination for the host on the day of the event

Provide operational reports and budget support as requested

Ensure proper set up of function room before event begins

Request photos & videos from vendors after weddings to post on social media pages.

Check social media analytics weekly to maintain presence among competitors.

Other duties and responsibilities may be assigned.

Strong team-building skills including the ability to lead, cooperate, and motivate.

Must be role model and able to live our BlueStar core values:

High School diploma or equivalent preferred.

One to three years related experience and/or training, or equivalent combination of education and experience preferred.

One to three years experience supervising a team of managers or another supervisory role required.

Must meet the state and federal minimum age requirement for serving alcohol, if applicable.

Current Food Handlers Card and TIPS Certification (Training for Intervention Procedures).

Computer literate with working knowledge of Microsoft Office, including Excel.

Knowledge of restaurant database software a plus.

Knowledgeable about county regulations.

Ability to understand and implement BSRG dining standards.

Ability to write routine reports and correspondence.

Must possess basic computational ability as well as budgetary analysis.

Must have planning, problem-solving, decision-making, delegation, time management, and employee development skills.

Must have excellent written and verbal communication skills, with an ability to respond to the needs and requests of staff members and guests.

Must be able to consistently achieve high work standards; attention to detail, accuracy, and timeliness.

Must demonstrate initiative and make independent decisions, based on sound judgment.

Must be able to pay attention to multiple details and be comfortable working in a fast-paced environment where continuous improvement is expected.

This position requires a flexible schedule to include evenings and weekends, and may require minimal travel.

Valid drivers license is required.

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