Developer for IT support - Cooper City, United States - Titan Ventures

Michael Johnson

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Michael Johnson

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Description

We are currently looking for a developer for IT support (m/f/d) to strengthen our team in Cooper City.

If you are seeking new, challenging and interesting tasks and want to take on responsibility, then this might be the perfect opportunity for you. At our company, everyone works towards the success of our clients. If you have a strong drive for performance and resilience, are enthusiastic and enjoy continuously developing yourself, then you are in the right place.

About us

We are a leading software provider for integrated and holistic solutions for automating product data communication and seamless data distribution in omnichannel commerce. Our self-developed solutions help companies make their marketing processes more flexible and cost-effective, and effectively reach customers on all channels - from webshops to marketplaces, social media, and print. Our core product and central hub is Online Media Net (OMN).

Your responsibilities

  • IT support for national and international clients
  • Maintenance and ensuring the functionality of IT applications for our clients
  • Close collaboration with the development department
  • Analysis, diagnosis, and identification of the cause of reported problems, as well as their resolution
  • Ticket processing and monitoring
  • Ensuring response and resolution times
  • Providing support in German or English

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