A Senior Account Engineer is a professional who is responsible for managing and maintaining client accounts at a high level. They use their technical expertise to provide solutions and support to clients, ensuring their satisfaction and continued business - Decherd, United States - SilverLinx
Description
Job Title:
Senior Account Engineer
Responsibilities:
- Specializing in the chemical industry, with 8090% of workload dedicated to account engineering
- Includes 1020% of project/consulting work per year
- Fulltime (100%) dedication to account engineering is also possible
Requirements:
- Solid experience in loss prevention engineering for chemical risks
- Previous experience in account engineering (loss prevention) for clients in the chemical and similar industries
- Knowledge of PSM and dust explosion hazards
- Located in Germany or nearby and fluent in English and German
- Willingness to travel as needed to meet with internal and external clients
Desirable Skills:
- Experience in industries such as metalworking/heavy industry, pulp and paper, power generation, mining, food/beverage, and grains
- Strong interpersonal and communication skills with both internal and external clients
- Client satisfaction driven
Primary Objectives:
- Ensure client expectations are met and identify potential account growth opportunities for the Account Manager
- Maintain client satisfaction and retention
- Timely delivery of highquality services
- Optimal balance between client satisfaction and account profitability
- Add value to client's loss prevention engineering program
Account Growth:
- Promote expansion of program and additional service sales
- Act as a trusted advisor to the client
Requirements:
- Maintain optimal client relationships
- Stay familiar with the account and add value
- Assemble and lead an Account Team if necessary
- Develop
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