Retail and Reservation Specialist - Rockford, United States - Venture Out Resorts

Description

Retail and Reservation Specialist

Full time Store Clerk position at our beautiful Resort
Venture Out Resort is looking to add new team members to its roster of motivated employees


Who We Are Looking For:

Our business thrives on the personalities of our employees as we strive to provide an exceptional customer service and camping experience to everyone we serve.

We are looking for fun, personable people who believe in maintaining good relationships with the members that we serve.

A successful employee in the Store Clerk role must be ready and willing to provide exceptional customer service at all times.

Working in tandem with the location's Store Manager to ensure shelves are constantly stocked, customers are tended to in a timely manner, and metrics are being reported on accurately, will be necessary in this role.

Engaging with our members is of prime importance and is the focal point of each of our store's strategy and mission.

Responsibilities:

• Greet customers as they enter the store, making them feel
• Answer any questions and address any concerns the customer might have
• Listen to customers to gain a thorough understanding of what they need and make recommendations
• Examine sales floor when the opportunity presents itself to ensure merchandise is wellstocked, wellmaintained and properly rotated
• Process, check, stock and inventory shipments, making sure deliveries are correct and of good quality
• Provide exemplary customer service throughout the shift, helping customers as needed and demonstrating our company culture
• Process business transactions, handle cash, process debit/credit cards and perform returns or exchanges when permitted
• Perform general janitorial duties during and after shift, which consists of sweeping, mopping, dusting, scrubbing and organizing various work areas

Requirements:

• High school diploma or equivalent; relevant experience; or knowledge, skills, and mental ability equivalent to 2 years of high school education
• Ability to lift up to 25 to 30 pounds
• Physically able to reach, stretch, bend, and walk during daily routine, with ability to stand for long lengths of time
• Previous experience in a retail environment preferred; training will be provided
• Able to assist customers/guests when needed
• Organized and able to follow a schedule
• Able to follow verbal directions

Company Benefits

Venture Out Resorts is willing to generously compensate individuals who are able to show both the leadership and attention-to-detail qualities that are needed for the Store Clerk position.

Venture Out Resorts also encourages a "promote-from-within" philosophy when new opportunities present themselves. Dedication to your position and a track record of success will open new doors for advancement within our organization. If you make a difference for us, we will do what we can to make sure you come to work and leave for home a happy member of our team

Benefits

• PTO accrued immediately upon hire
• Employeeonly discounted rates at all of our locations
• Significant discounts on Venture Out Resorts merchandise

About Venture Out Resorts:

• Venture Out Resorts consists of two properties in northwest Ohio: Arrowhead Lakes Resort (Wapakoneta) and Indian Lake Resort (Huntsville).

At Venture Out Resorts, we provide excitement, fun, and relaxation to every member we serve.

Through beautiful resorts, a variety of amenities, and more activities than you can imagine, we proudly offer our customers an opportunity to Venture Out It is our honor to be a part of the great memories that our members share with their families, both now and for years to come.