Residential Counselor Overflow Shelter Full Time - Reston, United States - Cornerstones

Description

Residential Counselor-Overflow Shelter (Full-Time)

Reports to Job Role:
Senior Director-Shelter Operations and Outreach


FLSA:
Non-Exempt


Role:
Team Member


Descriptive Summary

Key Performance Indicators

• Monitors Overflow Shelter during the overnight shift and closes the Overflow site each day.
• Receives food donations and assist donors in completing the donation form.
• Greet guests and answers phone in a welcoming and engaging manner.
• Interacts with Overflow shelter guests in a positive and respectful manner.
• Provides orientation to new Overflow shelter guests to facilitate adaption to the shelter environment.
• Monitors and maintains participant count throughout entire shift.
• Completes a walk through every hour and documents in the Fire Watch log book.
• Passes out mats once the floors have been swept and mopped.
• Organizes and passes out sleeping bags and blankets.
• Cleans and organizes supply, mat, and sleeping bag closet.
• Keeps kitchen and Overflow area clean at all times.
• Completes shift documentation including, but not limited to: shift notes, changeover updates, and perimeter checks.
• Notifies supervisor of any critical incidents and completes Critical Incident Report prior at the end of shift.
• Establishes and maintains a working and residential environment that promotes mutual respect between staff members, participants, volunteers and community.
• Conducts afterhours intakes as needed.
• Provide support, problem resolution, and emergency crisis intervention and stabilization services for shelter guests.
• Communicates with program staff regarding participant and residential concerns.
• Ensures that all documentation and shift responsibilities are completed prior to leaving the facility.
• Attends required staff meetings, retreats, and trainings.
• Position requires frequent physical activity including unloading and stocking donations, distributing supplies, doing laundry, organizing, completing grounds checks and dorm checks.
• Overnight positions are awake positions and require staff on duty are alert and responsive throughout the entire shift.
• Serves as essential staff during inclement weather and other emergencies.
• Must be available for required training.
• May be deployed to work Residential Counselor positions at the Embry Rucker Community Shelter (ERCS) as needed.
• Performs any other duties deemed necessary to support the program and agency.

Full-time shifts available:

$18/hr Sunday through Thursday

11:00 p.m.

7:00 a.m.

11:30 p.m.

7:30 a.m.

• Last hour to be completed at the Embry Rucker Community Shelter to help the front desk due to the extra shelter guests for breakfast.

Education:

• High School Diploma.
• Certification in Mandt or similar technique.
• CPR and First Aid Certification.
• Bilingual in Spanish and English a plus.

Work Experience:

• Experience working with vulnerable individuals and families including people with mental health and/or substance abuse disabilities is required.
• Ability to work with families with minor children.
• Patient, traumainformed approach to service delivery that is equitable and delivered with integrity.
• Strong interpersonal and motivational skills.
• Familiar with and able to implement Risk Management and Emergency Procedures.
• Ability to learn, process information, prioritize competing priorities and make sound and reasoned decisions in a fastpaced environment.
• Ability to complete tasks while navigating frequent interruptions.
• Ability to maintain ethical boundaries as well as confidentiality of participants and accurate records is required.
• Ability to communicate clearly and concisely, both orally and in writing.
• Ability to engage and work collaboratively with volunteers, donors, and community members.
• Ability to use Microsoft Office including Word, Excel, and Outlook.
• Bilingual in English/Spanish a plus.

Cornerstones Vision, Purpose, and Values:

Cornerstones envisions an equitable, connected community where all individuals and families thrive.

Cornerstones' employees build and sustain our culture through a commitment to these values:

• Serve and Lead with Passion for Mission Excellence
• Act with Integrity
• Champion Justice, Equity, Diversity, and Inclusion
• Collaborate and Innovate for Impact
• Equip and Empower for Success

Work Environment:

This position is performed in a shelter environment and is essential personnel.

An Equal Opportunity Employer.