Applications Analyst - Richmond, United States - Dept Behavioral Health/Develop

Dept Behavioral Health/Develop
Dept Behavioral Health/Develop
Verified Company
Richmond, United States

1 week ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Title:
Applications Analyst


State Role Title:
Info Technology Specialist II


Hiring Range:
Up to $30 per hour


Pay Band: 5


Agency:
Dept Behavioral Health/Develop


Location:
Central Office


Recruitment Type:
General Public - G


Job Duties

  • This position is wage/hourly and will work Monday-Friday, during core business hours of 8:00 am to 5:00 pm. There are no state benefits offered with this position. This position is authorized to work for a renewable, maximum of 1500 hours per year.

Additional responsibilities include:

  • Facilitating meetings/discussion groups related to requirements definition/gathering, issue resolution, and process improvement.
  • Adding, removing, and modifying user accounts and groups.
  • Collaborating with business partners to design and implement processes and workflows to streamline business operations and improve productivity.
  • Facilitating system maintenance, monitoring, and business continuity, for the financial systems environment.
  • Creating documentation such as technical specifications, stand operating procedures (SOPs), dataflow diagrams, test plans, and systems documentation.

Minimum Qualifications

  • Knowledge of Project Management best practices and methodologies.
  • Technical skills to include:
  • Ticketing system utilization
  • Account provisioning
  • Ability to maintain system documentation, logs, and functional instructions.
  • Ability to support business processes, changes, and updates.
  • Strategic thinking, with robust creative problem solving and inquisitive skills.
  • Ability to present technical information concisely with Proof of Concepts, diagrams, and documentation.
  • Ability to prioritize assignments.
  • Strong timemanagement skills
  • Excellent interpersonal and communication skills.
  • Demonstrated effectiveness in building rapport and relationship with peers and endusers.

Additional Considerations

  • Knowledge in Computer Science, Information Systems, Accounting, Finance, or Business Administration.
  • Prior experience in an analysis/administrator role.
  • Experience within the financial industry.
  • Strong customer service experience.

Special Instructions


This position is eligible for telework opportunities; availability, hours, and duration of telework shall be approved as outlined in the Commonwealth telework policy.

DBHDS welcomes all applicants authorized to work in the U.S.

For more information on how to seek this authorization, please refer to Working in the United States or contact the U.S.

Citizenship and Immigration Services office directly.


Contact Information

Name:
Keiana Bobbitt


Phone:
N/A


Note**:

Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.


Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force.

**Equal Opportunity Employer
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