Sales Consultant Online Sales - Tampico, WA, United States - NovaWorks
Description
As a digital Tesla sales consultant, you will provide an exciting, engaging, and seamless online customer experience from vehicle sales to organizing delivery in Tampico, WA.
You will act as a pioneer for Tesla products, sharing your expertise with our customers and building lasting and sustainable relationships in the private and business customer segments.
Virtual communication will be a main component of your daily work, as well as a "one-team mentality" to achieve sales and delivery goals together.
Responsibilities:
In Sales:
You consistently meet or exceed all sales goals and performance metrics, including but not limited to:
- Creating and developing sales opportunities and new orders by maintaining a healthy customer pipeline
- Creating quotes and following up until successful completion
- Conducting virtual consultations with our customers
- Quickly and accurately responding to all incoming customer inquiries through all virtual channels (including calls, emails, SMS, chat, virtual consultations, etc.) and deescalating critical inquiries
- Utilizing existing customer relationship management tools to track and manage customers in the pipeline
- Working closely with the Business Sales sales team
During Delivery:
- Performing necessary steps and customer preparation before delivery to ensure a smooth delivery and high customer satisfaction
- Working closely with the operational teams and providing support for onsite
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