Employee Receivables Management - Santee, CA, United States - Emerald Enterprises
Description
For over 20 years, we have been providing consumers with current and reliable industry information. We support small and medium-sized businesses with a variety of intelligent products for a comprehensive online presence.We rely on a foundation of five strong values:
SIMPLE - FAIR - EFFECTIVE - PASSIONATE - BOLD
Your Role - What to Expect
- You will handle the processing of telephone debt management in the inbound and outbound areas
- You will communicate confidently on the phone with B2B customers
- You will be responsible for creating payment plans
- You will handle escalation customers within the collection phone calls
- You will work closely with the finance department
We are a large community, have experienced a lot, achieved a lot, and have a lot ahead of us New employees are thoroughly trained, with no distinction between managers and apprentices.
Every opinion counts and is respected. We are diverse and colorful, and we are proud of it. Everyone is an expert in their field. But we can only achieve big goals with team spirit. Expect a cult-worthy brand, exciting products, and a highly innovative environmentYour Skills - What You Bring
- You ideally have completed a commercial apprenticeship
- You have gained initial professional experience in the area of customer care and support for existing customers
- First experience in debt management is desirable but not a requirement
- You communicate in a solutionoriented, binding, and
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