Dispatcher for global customer service deployments - Pacific, United States - Sapphire Enterprises
Description
Job Description:
- Coordination of service assignments for commissioning of new machines and service orders
- Creation of service schedule for service technicians
- Preparation for assignments (briefing)
- Organization, planning, and follow-up of service assignments
- Coordination of travel activities
- Technical coordination and support for technicians during assignments
- Management and support of internal projects
Requirements:
- Successfully completed commercial or technical education with relevant work experience in a service environment
- Excellent professional and interpersonal judgment
- Outstanding planning and communication skills
- Strong customer service orientation in working with internal and external clients
- Excellent MS Office skills and experience with an ERP system, preferably SAP
- Good written and spoken English skills
We offer:
- Family-owned, international, and medium-sized company in its 4th generation
- Exceptional team culture
- Secure job with future prospects
- Good work-life balance
- Attractive salary, depending on qualifications
- Vacation and Christmas bonus
- Profit sharing
- Flextime
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