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    Assistant Golf Professional - Tucson, United States - VENTANA CANYON ALLIANCE LLC

    VENTANA CANYON ALLIANCE LLC
    VENTANA CANYON ALLIANCE LLC Tucson, United States

    1 week ago

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    Description
    Job Details

    Job Location
    The Lodge at Ventana Canyon - Tucson, AZ

    Position Type
    Full Time

    Travel Percentage
    None

    Job Shift
    Day

    Job Category
    Customer Service

    Description

    The Assistant Golf Professional assists the Director Golf in the management of day-to-day Golf Operations of the facility. The position is responsible for assisting in administering all daily operations including, facilitating sales, conducting golf lessons, assisting with merchandise, operating POS system, managing handicap and tee sheet applications. All duties of the position shall be performed with a commitment to the highest level of customer service and total satisfaction of all Members.

    Duties/Responsibilities:
    • Assists with associate training.
    • Assist in planning and conducting events and activities for ladies and men's associations.
    • Prepares for all golf outings including coordinating scorecards, cart signs, rules sheets, score sheets, favors, pairing sheets, and hole assignments.
    • Assist in the creation of lesson plans and provides both individual and group instruction.
    • Administers all point of sales application as it applies to green fee sales, merchandise sales, and member/guest billing. Coordinates with Accounting Departments all policy and procedure revisions and updates.
    • Assist in maintaining the overall appearance, attractiveness and cleanliness of the golf shop, merchandise, and surrounding areas.
    • Handle special orders for members by placing orders with the Merchandise Manager.
    • Ensure that golf service standards are met, and all operations are run effectively and efficiently.
    • Incorporates safe work practices in job performance.
    • Reconciles daily tee sheets, performs check-in, and receives payments from members and guests. Resolves discrepancies as it applies to duplicate charges and over or under payment.
    • Identify and capitalize on opportunities to serve the customer's need for golf merchandise, equipment, or other special requests.
    • Enhance relationships with members through golf play, teaching, and club events.
    • Enforce pace of play.
    • Clean shop displays, refold merchandise, and check-in merchandise.
    • Maintain gift certificate procedures.
    (Free meals on duty, Clothing allowance, PGA Dues Paid)

    Qualifications

    Skills/Abilities:
    Excellent communication and interpersonal skills
    Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.

    Education/Experience:

    High School Diploma or GED; and six months Golf experience and/or training; or equivalent combination of education and experience.
    Associates degree or 1 year related experience or training preferred
    Enrolled in the PGA Program.
    Familiar with Jonas POS & Chelsea Tee Time and Golf Genius software is a plus.
    Private Club experience a bonus.

    Physical Requirements:
    Must be able to physically reach, bend, stoop, kneel, and lift up to 50 pounds.
    Must be able to work under variable temperature conditions (extreme heat or cold, indoors/outdoors).
    Prolonged periods standing or walking.

    Ventana Canyon is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

    This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Ventana Canyon makes hiring decisions based solely on qualifications, merit, and business needs at the time.
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