Customer Service Assistant - Washington, United States - Mira commmatters

Mira commmatters

Verified Company

Washington, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

About us:

Mira Commmatters is a dynamic and innovative marketing agency specializing in strategic communication solutions for diverse clients.

With a focus on creativity, technology, and collaboration, we empower businesses to amplify their brand presence and achieve their marketing goals effectively.

Job Summary:

We are seeking a Customer Service Representative to join our team, possess exceptional communication skills, and excel in providing top-notch customer service.

Responsibilities:

Provide accurate, valid, and complete information to customers
Utilize CRM systems for data entry and customer account management
Analyze customer needs and recommend appropriate products or services
Conduct outbound calls for followups and sales opportunities
Maintain a high level of professionalism and customer service at all times
Upsell products and services to customers when appropriate

Qualifications:

Strong data entry skills with attention to detail
Excellent phone etiquette and communication skills
Ability to analyze customer inquiries and provide effective solutions
Experience with outbound calling and sales techniques

Join our team as a Customer Service Representative to showcase your bilingual skills, enhance customer satisfaction, and drive sales through exceptional service.

Pay:
$ $24.94 per hour

Benefits: