Customer Service Representative Smart TV - Union City, TN, United States - Neptune Enterprises

Neptune Enterprises

Verified Company

Union City, TN, United States

2 days ago

Posted by:

James Miller

beBee Recruiter

Freelance

Description

Our client is a manufacturer of electronic devices and their products are sold in most electronics stores.

To support our support team, we are looking for you (m/f/d) as a customer service representative for smart TV devices and applications in Union City, TN.

This is what we expect from you:

Experience in the IT field
Good communication skills
Customer service oriented
Structured and goaloriented work approach
Attention to detail and meeting deadlines
Flexibility with working hours
Good English skills

These are some of the tasks we can offer you:

Handling customer inquiries regarding the functionality of new devices (general product inquiries or questions about operating functions).
Compatibility checks of different hardware components and software versions
Advising customers on important topics such as wireless networks, mobility, and security components just to name a few.
Possibly handling complaints or providing telephone support for installation or setup
Documentation / administrative tasks

We look forward to getting to know you