Facility Services Coordinator - Houston, United States - BAKERRIPLEY

BAKERRIPLEY
BAKERRIPLEY
Verified Company
Houston, United States

2 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description
Provide daily administrative tasks to the Sr. Director and Director of Facilities including phone administration, calendar management, and project file management

  • Manage vehicle and fleet data collection, reconciliation of purchase, credit card management, and data entry
  • Data collection and entry for utility payments (agencywide facilities), facility vendor invoices, operation permits, furniture inventory, and contract procurement documents. Provide back up support for agency Web Purchasing system
  • Provide administrative support for the front desk
  • Direct troubleshooting response to utility providers for facility utilities service loss including maintain outage/restoration communication to the proper personnel and facilities, and ensure billings adjustment
  • Issue agency Picture badge ID cards and add Parking access
  • Manage department and agencyshared PPE inventory
  • Procure appliances and other small equipment as part of project improvement scope
  • Other duties may be assigned at the discretion of management
Essential Functions

  • Handle customers inquires and problems.
  • Dispatch Work Order Tickets to Technicians.
  • Provide follow up information to Technicians and Clients.
  • Troubleshoot product issues and customer concerns.
  • Document and update customer records and work order tickets.
  • Develop and maintain good communication relationships with Management, Technicians and Clients
  • Previous experience in customer service or another related field
  • Ability to build relationships with clients and technicians.
  • Ability to prioritize and multitask
  • Positive and professional demeanor.
  • Excellent written and verbal English and Spanish communication skills.
  • Solution Seeker.
  • Confer with customers or supervising personnel in order to address questions, problems, pertaining to work order request.
  • Ability to operate various office equipment (IPhone, IPad, Copier, scanner, laptop, desk top... among other equipment)
  • Must know Houston and its surroundings areas.
  • Assists with agency disaster support for our facilities as well as our community

Experience:
Required

  • 2 year(s): Two years in office environment Two years Dispatch/work order experience

Education:
Required

  • High School or better

Skills:
Preferred

  • Microsoft Outlook
  • Microsoft Excel
  • Microsoft Word
  • Microsoft Office
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities


The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

41 CFR c)
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