Restore Assistant Manager Front of House - Chicago, United States - HABITAT FOR HUMANITY CHICAGO

HABITAT FOR HUMANITY CHICAGO
HABITAT FOR HUMANITY CHICAGO
Verified Company
Chicago, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Overview:

ReStore is a home improvement social enterprise that accepts donated goods from businesses, manufacturers, contractors, and the general public.

Donations are then processed and sold at discounted prices to the general public.

The store's earned income helps fund the programs of Habitat Chicago, while its operations increase the visibility of Habitat's impact within the community.

Through its efforts, ReStore also facilitates recycling and helps minimize landfill waste. Team members are mission driven and maintain a high level of customer and donor satisfaction in focus.


Position Summary:

The ReStore Assistant Manager - Front of House provides management for Habitat for Humanity Chicago ReStore's in-store brand experience, communication, sales performance through effective visual merchandising and pricing strategy.

The ReStore Assistant Manager - Front of House is responsible for creating and implementing comprehensive training, sales, and promotional strategies that meet organizational plans, ensuring budget planning and oversight, managing, and developing ReStore staff, and being a leading advocate of Habitat Chicago's mission and vision.


Key Responsibility:
Merchandising (50%)
The ReStore Assistant Manager - Front of House will ensure appropriate merchandise stock levels, assortment, and presentations.

This role will consistently demonstrate responsibility for the ReStore look and feel, establishing a neat, clean and organized environment that includes creative, engaging, and well merchandised displays, flexibility, and proactive maintenance.


  • Ensure all donated items are researched, properly priced, accurately ticketed and safely moved to the sales floor in a timely manner to ensure quick sale and maximum revenue and profit generation.
  • Establish and enforce visual standards for the entire ReStore showroom, create signage as necessary.
  • Work collaboratively with the operations team regarding priorities, timing, and staging to ensure efficient movement of product from the donation dock to the sales floor
  • Execute ongoing pricing and markdown strategies to ensure achievement of sales volume targets, safe storage, and efficient turn of product.
  • Oversee the effective merchandising of the floor, maximizing available display space and use inventory control and pricing to ensure appropriate turnover of merchandise.

Key Responsibility:
Front of House Operations (20%)

  • The ReStore Assistant Manager
  • Front of House oversees the Point of Sale, maximizes available display space, and uses inventory control and pricing to ensure appropriate turnover of merchandise. This "on the floor" work will be done in conjunction with a team of staff and volunteers to achieve sales and operations objectives and lead staff to exceed expectations.
  • Facilitate opening and closing duties, including daily sales reconciliations, and provide support and backup to staff and cashiers, as needed.
  • Proactively manage ReStore assets including supplies, and office equipment to ensure the productivity and safety of employees, volunteers, customers, and others, ensuring that required licenses, operation manuals, signage, and other documentation are maintained.
  • Implement and monitor systems for daily financial transactions, deposits, inventory, and sales.
  • Provide accurate accounting records of revenues and expenses as required or requested.

Key Responsibility:
Sales Performance and Management (20%)

This role will oversee project management of annual plan goals tied to brand experience and merchandising and front of house operations that improve customer and donor experiences.


  • Oversee development of standardized operation procedures that address all aspects of the business, including, but not limited to, financial, pricing, customer tracking and engagement, checkout, sold inventory, donors, etc.
  • Participate in developing content, rolling out and measuring marketing, advertising and social media programs to increase donations, sales and volunteer participation.
  • Manage communications tactics as assigned including in store signage, effective merchandising, marketing, and promotions calendar, ReStore content, etc. Maintain in door signage and effective merchandising.
  • Build longterm relationships with new and existing customers and donors; work with staff to resolve customer situations ensuring alignment with core values and exceptional customer experience.
  • Demonstrate outstanding service to customers, donors, volunteers, and others.

Key Responsibility:
Social Media and Marketing (10%)
An online presence is a must in today's retail environment.

This role will ensure that ReStore has an online presence with on-going posts to showcase and highlight in-store happenings and sales.


  • Update Instagram and Facebook with biweekly sales promotions
  • Showcase rare or interesting items with flattering images.
  • Explore future opportunities for ReStore to sell items online.
**Key Responsib
More jobs from HABITAT FOR HUMANITY CHICAGO
See all jobs of HABITAT FOR HUMANITY CHICAGO