Service Supervisor - Houston, United States - Mustang Cat
Description
Mustang Cat is looking for a Service Supervisor to support the engine service shop operations at our Tomball facility.The primary responsibility of this position is to manage, supervise, and perform day-to-day operations of the Large Engine/Component Service Shop.
Benefits include:
- Great Work-Life Balance
- On-Premise Clinic
- Tuition Reimbursement
- Vast Growth Opportunities
- Job Stability
- Full-Time Benefits to Include: Medical, Dental, Vision
- 401(k) Employer Matching
- Paid Vacation, Sick Time, Holidays
Responsibilities:
- Supervise all engine repairs and overhauls
- Monitor shop expenses
- Manage technician overtime
- Perform monthly safety meetings
- Oversee warranty repairs
- Open, edit, review, and invoice service work orders
- Ensure all invoices are collected on time
- Address customer issues, concerns, and disputed
- Communicate status of repairs to manager, sales reps, and customers
Position Requirements:
- Bachelor's degree in Business, Industrial Distribution, Ag Engineering, System Management or related field
- Will consider equivalent work experience in lieu of educational requirements
- 2 years supervisory experience in a service or repair shop environment
- Understand fundamentals of diesel and natural gas engines
- Basic knowledge of accounting and business financials
- Knowledge of SIS
- Demonstrated successful leadership skills to maintain employee engagement
- Highly organized and able to multitask
Strongly Preferred:
- Bilingual
- English/Spanish
Mustang Cat is a licensed Caterpillar dealer that provides new and used construction equipment, machinery, power systems, rentals, servicing, and more.
EOE/Minorities/Females/Vet/Disability
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