IT Application Support refers to the assistance and maintenance provided for various software applications used in information technology. This can include troubleshooting, bug fixes, updates, and user support for applications such as databases, web applications, and other software programs - Hartman, United States - Sapphire Enterprises

Sapphire Enterprises
Sapphire Enterprises
Verified Company
Hartman, United States

1 week ago

Meredith Sinclair

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Meredith Sinclair

beBee Recruiter
Description

ABOUT US

The Selecta Group is a leading global breeder, grower, and marketer of innovative ornamental plants and crops. Our breeding activities include bedding and balcony plants, houseplants, perennials, and cut flowers. With production sites and sales companies in Europe, Africa, Asia, and America, we serve all relevant markets worldwide.

At our headquarters in Stuttgart, we are currently seeking an experienced IT Application Support (m/f/x) to join our team in the green sector.

YOUR TASKS

  • Provide technical support and troubleshoot technical issues for the IT application landscape at all locations of the Selecta Group
  • Utilize our IT ticket system to manage and resolve technical issues
  • Manage company devices in collaboration with on-site support for hardware issues (installations, updates, problems, replacements, etc.)
  • Develop and maintain documentation for processes and troubleshooting guides
  • Collaborate with team members and different departments to identify areas for improvement and implement solutions to enhance efficiency and productivity
  • Monitor system performance and conduct
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