Jobs
>
Edgewood

    Customer Service Leader - Edgewood, United States - Royal Farms

    Royal Farms
    Royal Farms Edgewood, United States

    3 weeks ago

    Default job background
    Description

    Description:


    The Customer Service Leader (CSL) works in support of the leadership team to facilitate the completion of all store-level tasks.

    The CSL performs a variety of tasks related to different areas of the store, including:
    food preparation, point of sale, customer service, general housekeeping, and other related functions. The desired candidate creates a positive store culture by treating employees fairly and respectfully.

    The CSL must be self-motivated, dependable, and able to work effectively in a fast-paced environment, all while maintaining 100% total customer focus and operational excellence.



    Duties and Responsibilities:

    • Ensures every customer receives outstanding service by providing a friendly environment (greeting and acknowledging customers, maintaining outstanding standards, product knowledge, and all other components of customer service)
    • Ensures the proper execution of assigned food service programs and procedures
    • Supports and follows all safety and security initiatives
    • Adheres to the execution of established Royal Farms rules, policies, procedures, and systems
    • Ensures the proper execution of all Royal Farms marketing programs
    • Operates the point of sale (POS) and maintains proper cash controls
    • Provides leadership to their retail team members that ensures a pleasant customer service experience
    • Adheres to company policy for checking in external and internal vendors
    • Maintains operational excellence and consistency in store cleanliness, food safety, merchandising, and "just-in-time" replenishment
    • Completes all store side work as required (e.g., cleaning, dusting, sweeping, mopping, emptying trash, etc.)
    • Ensures the compliance of Royal Farms policies, procedures, and systems (people, safety, assets, cash, etc.)
    • Completes other assigned tasks

    Requirements:

    The ideal candidate for the Customer Service Leader position must be at least 18 years old and:


    • Has consistently demonstrated strong leadership skills
    • Understands that their success depends upon their teams success, encouraging and inspiring their coworkers to improve themselves
    • Possesses strong written, verbal, and interpersonal communication skills
    • Possesses strong supervisory and organizational skills
    • Has at least 1 year of food service/retail management experience. Internal promotion candidates should be employed for at least 90 days.
    • Has earned a high school diploma or GED
    • Utilizes basic business math and accounting skills, computer skills, and strong analytical and decision-making skills
    • Must be available to work all shifts, weekends, and holidays based on business needs.
    • Is currently ServSafe Certified or is able to become ServSafe Certified and maintain the certification. Must be certified within 6 months of placement into the position.
    • Can lift and carry 50 lbs
    • Can lift, bend, and stand as many as eight (8) hours per shift.

  • Chipotle Mexican Grill

    Service Leader

    4 days ago


    Chipotle Mexican Grill Baltimore, United States

    Service Leader · Description · CULTIVATE A BETTER WORLD · Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and di ...

  • Wegmans Food Markets, Inc.

    Service Team Leader

    3 days ago


    Wegmans Food Markets, Inc. Owings Mills, United States

    Independently manage store operations between daytime and nighttime hours, acting as key leader and liaison among teams and various departments throughout the store; responsible for closing and/or opening the store, as part of a varied schedule that Team Leader, Team Lead, Custom ...


  • LVMH Group Baltimore, United States Full time

    Job ID: · 247677 · Store Name/Number: · MD-Harbor East (1354) · Address: · 1001 Fleet Street, Baltimore, MD 21202, United States (US) · Hourly/Salaried: · Hourly (Non-Exempt) · Full Time/Part Time: · Full Time · Position Type: · Regular · Sales and Service Leader · As our ...


  • Sephora Baltimore, United States Full time

    Job ID: · Store Name/Number: MD-Harbor East · Address: 1001 Fleet Street, Baltimore, MD 21202, United States (US) · Hourly/Salaried: Hourly (Non-Exempt) · Full Time/Part Time: Full Time · Position Type: Regular · Your Role at Sephora: As a Sales and Service Leader, you'll b ...


  • Istituto Marangoni Baltimore, United States

    About Us:BW Papersystems, part of the Barry-Wehmiller Group, builds capital equipment that transforms paper into products for consumers - every day, around the world. We offer innovative technologies, service and parts, and years of global experience in corrugating, finishing; sl ...


  • Barry-Wehmiller Baltimore, United States

    About Us: · BW Papersystems, part of the Barry-Wehmiller Group, builds capital equipment that transforms paper into products for consumers - every day, around the world. We offer innovative technologies, service and parts, and years of global experience in corrugating, finishing ...


  • MEDSTAR HEALTH Baltimore, United States Full time

    General Summary of Position · Assists in supervising staff and ensures a clean, safe, and pleasant environment for patients, associates, and visitors. · Primary Duties and Responsibilities · Assists in the development of department goals, objectives, policies and procedures. Ens ...


  • Food Lion Randallstown, United States

    Address: · USA-MD-Randallstown-8508 Liberty Road · Store Code: · Store 01412 Front End · Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a ...


  • Food Lion Millington, United States

    At Food Lion, Associates are the most important assets to our organization. We want associates to have meaningful careers full of variety and challenges. Each associate contributes to the overall success of Food Lion, and in return, we strive to provide all associates with a fulf ...


  • Food Lion Glen Burnie, United States

    Address: · USA-MD-Glen Burnie-7069 Bltmore Anpolis Blvd · Store Code: · Store 02559 Front End · Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million custom ...

  • CDM Smith

    Client Service Leader

    3 weeks ago


    CDM Smith Baltimore, United States

    **37529BR** · **Requisition ID:** · 37529BR · **Business Unit:** · FSU · **Job Description:** · Seeking highly qualified professional to lead and expand CDM Smiths environmental remediation portfolio with federal clients, primarily Department of Defense and to include U.S. ...

  • Barry-Wehmiller Companies Inc

    Field Service Leader

    3 weeks ago


    Barry-Wehmiller Companies Inc Baltimore, United States

    About Us: · BW Papersystems, part of the Barry-Wehmiller Group, builds capital equipment that transforms paper into products for consumers - every day, around the world. We offer innovative technologies, service and parts, and years of global experience in corrugating, finishing ...


  • Sephora USA, Inc. Baltimore, United States

    Press Tab to Move to Skip to Content Link · The page you are trying to access is for employees. Please login. · Provider · Description · Enabled · SAP · "route" is used for session stickiness · "careerSiteCompanyId" is used to send the request to the correct data center · "JSESSI ...

  • Barry-Wehmiller Companies Inc

    Field Service Leader

    2 weeks ago


    Barry-Wehmiller Companies Inc Baltimore, United States

    Job Description: · Responsibilities: · Supervise and schedule field service work for the installation, repair, and adjustment of equipment, ensuring prompt and efficient resolution of customer problems. · Assign work schedules to field service personnel, considering their experti ...


  • Giant Eagle Edgewood, United States Full time

    Description · Experience Required: 0 to 6 months · Experience Desired: Prior experience working in Grocery or related industry · Education Desired: No High School diploma required · Lifting Requirement: Up to 50 pounds · Age Requirement: At least 18 years of age · Age Requiremen ...

  • Swift Transportation

    Fleet Diesel Mechanic

    3 weeks ago


    Swift Transportation Edgewood, United States

    Diesel Fleet Mechanic Hiring Immediately Location: nd ave. E, Sumner, WA 98390Pay: $24 - $36 ($36.00 -$54 Overtime rate when available)Shift: Monday - Friday 7:00 am - 4:00 pm RequirementsValid Drivers License Comprehensive Background Check Pre-employment Hair Follicle drug scree ...


  • Smiths Group plc Edgewood, United States

    Location:Ref:DETECTIONNA01597Division:Smiths DetectionJob Function:FinanceJob Description · This position will provide life-cycle accounting, analytical support and finance partnering expertise to Program Managers from pricing proposals through financial reporting of those Progr ...


  • MEDSTAR HEALTH Baltimore, United States Full time

    Assists in supervising staff and ensures a clean, safe, and pleasant environment for patients, associates, and visitors. · EducationHigh School Diploma or GED required · Experience3-4 years Housekeeping experience required and · Supervisory experience preferred · Knowledge, Ski ...


  • St. Elizabeth HealthCare Edgewood, United States

    Operations: · * Directs and oversees a diverse team of managers/leaders of a system wide Cardiovascular Non Invasive services · * Design/implement efficient services, offer revenue enhancements, monitor expenses, benchmark, encourage service excellence and provide effective commu ...

  • The Wendy's Company

    Shift Leader

    6 hours ago


    The Wendy's Company Edgewood, United States

    Quality is our Recipe · here at Wendy's. And like the fresh ingredients that go into our recipes, we want our employees to also be top-notch. Not only do we want you to provide customers with great-tasting food, but also with service that puts a smile on their faces and keeps th ...