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Employee After Sales Service - Miesville, MN, United States - Diamond Dynamics
Description
Our client successfully operates an online shop for electronic products and is looking for an employee (m/f/d) to handle post-purchase inquiries in Miesville, MN.
Responsibilities include responding to written and phone inquiries regarding:- Product dissatisfaction or fit
- Damaged product or packaging
- Redemption of gift certificates
- General return policies
- Nondelivery of goods
- Loss of PIN codes/access codes
- Inquiries about product functionality/care instructions
- Requests for additional/supplementary products
Your profile should include:
- Excellent German language skills
- A strong focus on customer service and satisfaction
- Putting the customer first
