System Engineer - Spring Mills, United States - Sapphire Enterprises

Sapphire Enterprises
Sapphire Enterprises
Verified Company
Spring Mills, United States

3 weeks ago

Meredith Sinclair

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Meredith Sinclair

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Description
  • Monitoring of central phone and video back office systems
  • Performing configuration work on central components in the area of phone/video applications
  • Planning, processing, and coordinating changes within the central collaboration solution
  • Continuous maintenance and development of technical documentation
  • Analysis and troubleshooting of internal solution disruptions
  • Occasional on-call duty and standby availability
  • Successfully completed education or degree in the IT field, with at least 2 years of professional experience in the field of VoIP
  • In-depth knowledge of Cisco VoIP networks, Cisco Unified Communications Manager, Cisco video and conference systems, VMS (Unity), and experience in their administration
  • Ideally, a CCNA or CCNP Collaboration certification
  • Strong analytical skills, high willingness to learn, and a service-oriented approach with the ability to work in a team
  • Fluent German language skills, both written and spoken, and a solid understanding of the English language
  • Through diverse and socially relevant tasks, we ensure the IT security and future viability of Germany
  • As the primary digitalization partner of the German Armed Forces, we enable and support them in times of peace, crisis, and war
  • You will be involved in innovative digitalization projects and work closely with manufacturers (e.g. Cisco & Microsoft)
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