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IT User Experience/Support Manager
2 weeks ago
Carmeuse Americas Pittsburgh, United StatesThis role will be responsible to reimagine the employee experience, including space management, finding, and implementing new tech and tools, and helping employees adjust to those changes. Also tasked with management of the Service Desk the internal/external personnel that suppor ...
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IT User Experience/Support Manager
2 weeks ago
Carmeuse Pittsburgh, United StatesJob Description · This role will be responsible to reimagine the employee experience, including space management, finding, and implementing new tech and tools, and helping employees adjust to those changes. Also tasked with management of the Service Desk the internal/external pe ...
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Vice President, User Experience II
2 weeks ago
BNY Mellon Pittsburgh, United States Full timeBring your ideas. Make history. · BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or ...
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Field Support Tech IFA
2 days ago
H&R Block Butler, United States517566BR · Title: · Field Support Tech IFA · What you'll do...: · Provides technical PC, peripheral, network and software break-fix, on-site, phone, chat and off-phone for retail tax offices worldwide enabling end users to operate efficiently and effectively. Utilizes software so ...
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Vehicle Service Specialist
1 week ago
VIOC Butler, United StatesWhat You'll Do: · As a Vehicle Service Specialist (aka auto technician), you will help keep our guests safe on the road by providing top-tier customer service while performing preventative maintenance services for their vehicles. Through our award-winning training program, you wi ...
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Product Manager
4 days ago
FreedomPay Butler, United StatesThe FreedomPay Commerce Platform is the technology of choice for many of the largest companies across the globe in retail, hospitality, lodging, gaming, sports and entertainment, foodservice, education, healthcare and financial services. FreedomPay's technology has been purposely ...
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Patient Care Advocate
1 week ago
Highmark Butler, United StatesCompany : · Allegheny Health Network · Job Description : · GENERAL OVERVIEW: · This job is responsible for answering calls received into the centralized call center. The Representative will use the appropriate procedures, tools and equipment to answer inquiries to provide First C ...
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CRNP - BMP urologic Assoc
3 weeks ago
Excela Health Butler, United StatesProvides patient care services, including assessing and managing patients in the outpatient and/or inpatient environment, by following established standards and practices within the practice specific specialty. · Education: · Minimum: Master Degree in Nursing · Preferred: Doctor ...
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Physician Assistant
3 days ago
Excela Health Butler, United StatesProvides patient care services, including assessing and managing patients in the outpatient and/or inpatient environment, by following established standards and practices within the practice specific specialty. · Education: · Minimum: Graduate of a Physician Assistant Program acc ...
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Team Manager, Dental Solutions
3 days ago
Highmark Butler, United StatesCompany : · enGen · Job Description : · JOB SUMMARY · This job manages activities of various IT personnel in support of the Dental Solutions Application Portfolio. Makes decisions on personnel actions (promotions, hiring, terminations, etc.) Develops talent, Addresses resource ma ...
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Senior Architect, Software Architecture
3 weeks ago
Comcast Butler, United StatesMake your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning tec ...
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Outpatient Therapist
3 weeks ago
Excela Health Butler, United States* Job Summary: · * Accountable for the provision of social work/therapy services within the Behavioral Health Departments. These responsibilities include but are not limited to psychosocial assessments, crisis intervention, individual, group and family therapy, admission coordina ...
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Business Rep
3 weeks ago
Excela Health Butler, United StatesResponsible for the processing of both patient and third party payments to medical claims utilizing the knowledge and application of third party regulations and payor contracting issues. Critical to this position is the knowledge of balancing and reconciling daily deposits. · Edu ...
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Administrative Assistant
3 weeks ago
Excela Health Butler, United StatesProvides clerical support for the programs at Family Services. Responsibilities include but are not limited to billing, client registration, running insurance eligibility, answering phones, ordering supplies, ensuring positive client flow and scheduling appointments. The secretar ...
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Physician Billing Rep
3 weeks ago
Excela Health Butler, United States* work schedule: 7:30 to 4 pm · Responsible for the billing and collection of medical claims utilizing the knowledge and application of third party regulations, payor contracting issues and diagnosis and procedure coding. Related responsibilities include interaction with clients, ...
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Culinary Utility Associate I
3 weeks ago
Excela Health Butler, United StatesEnsures that patients receive meals in accordance with their prescribed diet orders by assisting the patients with menu selections, assembling trays, serving meals and preparing and delivering between meal snacks and supplements. Promotes patient satisfaction by adhering to indiv ...
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BEHAVIORAL HEALTH WORKER
3 days ago
Excela Health Butler, United StatesResponsible for proper implementation of the treatment plan and evaluates symptoms and progress within Family Services. Provides services to individuals and families as required. Responsible for implementing the daily schedule of activities. · Education · Minimum: Bachelor Degree ...
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MCSS Butler, United StatesJob Summary · Marine Corps Community Services (MCCS)is looking for the best and brightest to join our Team MCCSis a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community.Weoffer a team oriented ...
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Assembly Operator
2 weeks ago
Matthews International East Butler, United States Part timeReference #: A3 Join our dynamic team and embark on an exciting career where innovation is at the heart of everything we do. · At SGK Print (formerly iDL), we create amazing in-store experiences for brands across several sectors, from the nation's favorite fast-food joints to the ...
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Business Analyst
3 weeks ago
City of Philadelphia Butler, United StatesJob Description · Position Summary: · The Business Analyst or (Philadelphia Revenue Information System Manager (PRISM) Support Liaison (PSL)) will join an established, experienced, and dynamic team responsible for the continuous improvement of PRISM, the Department of Revenue's t ...
User Experience - Butler, United States - City of Philadelphia
Description
Job DescriptionPosition Summary
As a User Experience Strategist, you'll have dual reporting to the Office of the Chief Administrative Officer as well as to the Director of User Experience at the Office of Innovation & Technology.
You will lead digital products from project scoping to design strategy and implementation on and the City's other digital products.
You'll collaborate with departments across the City and collect feedback from the public to inform the development of design recommendations and implementation.
Working closely with members of OIT's Software Engineering and Content Strategy teams— who are specialists in engineering, and content—you'll help prioritize features, create prototypes, and ensure the highest quality of work.
In addition, you'll mentor emerging team members—helping to expand their skillsets and deliver exceptional work.Essential Functions
Developing user-centric strategies and designs that align with the digital brand requirements of modern mobile and web applications.
Crafting comprehensive workflow diagrams and documentation to enhance understanding and long-term sustainability of digital products.
Designing sketches, wireframes, mockups, and prototypes that adhere to UX best practices, focusing on usability, accessibility, and responsive design.
Leading design sessions and collaborations with senior leadership to align project visions.
Guiding project partners and team members through design methodologies, ensuring stakeholder and user needs are met.
Facilitating discussions with experts to capture organizational and user goals, transforming these into actionable project requirements.
Conducting thorough needs assessments and interviews to gather requirements, synthesizing these into clear feature documentation.
Validating business and user opportunities with stakeholders to ensure alignment and support.
Communicating effectively about project plans, status updates, and insights to all stakeholders.
Deconstructing complex projects into actionable plans with clear deliverables, milestones, and deadlines.
Excelling in navigating project ambiguities and challenges to ensure timely delivery.
Competencies, Knowledge, Skills and Abilities
Deep understanding of design best practices for websites and digital applications.
Expertise in human-centered design, rapid prototyping, usability testing, and addressing accessibility concerns.
Proficient in sketching, concept creation, wireframing, and developing comprehensive sitemaps and user flows.
Strong ability to articulate complex design concepts clearly through various forms of visual and written communication.
Committed to designing within established standards to ensure consistency and coherence across digital platforms.
Skilled in analyzing user interactions and feedback to iteratively improve the digital user experience.
Confident in presenting design ideas, research outcomes, and project deliverables to a diverse audience.
Capable of independently driving project components and deliverables with minimal oversight.