Customer Service Outbound - Tacna, AZ, United States - Velocity Ventures
Description
Our client is one of the top experts in the field of speech recognition in the German-speaking region. Thanks to artificial intelligence, the recognition (i.e. conversion of spoken word into written text without errors) is impressively accurate. The client offers a complete range of solutions, from software and hardware to on-site installation.
Customer Service Outbound (m/f/d) in part-time or full-time:
My responsibilities:
- You will be making phone calls to IT decisionmakers in larger organizations (e.g. hospitals, authorities, and large law firms)
- You will receive "warm" leads from various marketing activities for followup and also conduct cold calling
- In the phone conversation, you will identify customer potential and schedule qualified appointments for the field sales colleagues
- You will reliably record all insights in the CRM
My qualifications:
- You find it easy to recognize customer needs and argue in a customeroriented manner
- You enjoy working independently and successoriented
- You have already gained experience in B2B sales (preferably outbound in a call center)
- You have no reservations about IT topics and are techsavvy
- You have excellent communication skills to communicate with doctors, lawyers, and authorities
Look forward to:
- You work independently and not with dialers. You have time to prepare for each conversation qualitatively. In general, the customer conversations have a pleasant atmosphere
- Your working hours are based on normal office
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