Specialist Assistant - Mebane, NC, United States - Golden Gate Group
Description
Your work environmentThe job market is constantly changing, and it is our responsibility to keep up with it. We recognize trends, take initiative with colleagues, companies, and politics, and most importantly, we are there for people. Become part of the largest network in the job market, the Federal Employment Agency.
We bring people and work together.
For this, we provide job placement and counseling services for job seekers, support companies in their search for employees, and provide many other services.
As a specialist in the entry zone, you will be the first point of contact for customers in personal contact and serve as an important interface to other departments, such as job placement, counseling, or benefits.
Your tasks and responsibilities
You will receive notifications and applications for cases of unemployment, as well as for job and training searches, and keep an eye on the set deadlines.
You will also answer general questions from our customers (e.g. provide information on eligibility requirements for benefits and other concerns).
You will schedule counseling appointments with the job placement and benefits department.
Outside of office hours, you will perform administrative tasks (e.g. processing mail).
You will also be responsible for assisting customers with online products of the Federal Employment Agency.
Requirements
A completed vocational training (ideally in the commercial field)
Alternatively, a secondary school diploma and at least two years of
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