Quality Engineer Customer Quality - Holts Summit, United States - BlueWave Solutions

BlueWave Solutions
BlueWave Solutions
Verified Company
Holts Summit, United States

1 month ago

Meredith Sinclair

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Meredith Sinclair

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Description

Job Description


We are currently seeking a Quality Manager to join our team at our Holts Summit location. In this role, you will be responsible for ensuring the highest level of quality for our products and services. Your main responsibilities will include:

  • Serving as the quality interface between Customer Service and customers
  • Analyzing and processing customer reviews
  • Leading and conducting QRQC/8D teams
  • Performing root cause analyses (PDCA/5 Why/Ishikawa) and implementing corrective actions
  • Planning, conducting, and documenting audits
  • Conducting quality evaluations, process and error analyses, and implementing corrective actions
  • Making decisions regarding delivery and production stops
  • Serving as the main point of contact for quality-related inquiries from customers, suppliers, and internal departments
  • Collaborating with Development Quality and other departments
  • Assisting with customer audits
  • Collecting and analyzing key performance indicators and implementing corresponding actions
  • Providing regular reports on quality performance

Qualifications

  • Bachelor's degree in Engineering, Mechanical Engineering, or a related field
  • Additional qualifications in quality management and relevant work experience
  • Knowledge of methods and auditing processes
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