Employee (m/f/d) Back Office Online Shop - Whittemore, MI, United States - Infinity Systems

James Miller

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James Miller

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Freelance
Description

If you love print products and interacting with people, then this is the right place for you We are currently looking for an employee (m/f/d) in our key account management team in Whittemore, MI.

Interested? Great


Here are some additional details:

What will you be doing?

  • You will be responsible for handling customer inquiries and complaints via phone and email.
  • Documenting conversations and processes.
  • Monitoring production schedules.
  • Working closely with internal departments.
  • Communicating with external production partners.

Your profile

  • Completed vocational training, ideally in a commercial or customer service field.
  • Enjoy and have experience in daily customer interactions.
  • Excellent communication skills (fluent in written and spoken German).
  • Structured and independent work style.
  • Team player with resilience, flexibility, and patience.
  • Strong customer and service orientation.

Why choose us?
-
The company: privately owned and regionally focused, with a strong market position Over 240 employees at two central locations: Prenzlauer Berg and Tempelhof. Wide range of products in offset printing, with various finishing and processing options.
-
The tasks: interesting, challenging, and diverse - with flat hierarchies and short decision-making processes
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The team: dedicated, with a mix of young and experienced colleagues A collegial atmosphere with openness to new ideas and input
-
The compensation: fair and includes offers for your retirement savings
- **The opportunities

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