Employee (m/f/d) Back Office Online Shop - Whittemore, MI, United States - Infinity Systems
Description
If you love print products and interacting with people, then this is the right place for you We are currently looking for an employee (m/f/d) in our key account management team in Whittemore, MI.
Interested? GreatHere are some additional details:
What will you be doing?
- You will be responsible for handling customer inquiries and complaints via phone and email.
- Documenting conversations and processes.
- Monitoring production schedules.
- Working closely with internal departments.
- Communicating with external production partners.
Your profile
- Completed vocational training, ideally in a commercial or customer service field.
- Enjoy and have experience in daily customer interactions.
- Excellent communication skills (fluent in written and spoken German).
- Structured and independent work style.
- Team player with resilience, flexibility, and patience.
- Strong customer and service orientation.
Why choose us?
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The company: privately owned and regionally focused, with a strong market position Over 240 employees at two central locations: Prenzlauer Berg and Tempelhof. Wide range of products in offset printing, with various finishing and processing options.
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The tasks: interesting, challenging, and diverse - with flat hierarchies and short decision-making processes
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The team: dedicated, with a mix of young and experienced colleagues A collegial atmosphere with openness to new ideas and input
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The compensation: fair and includes offers for your retirement savings
- **The opportunities
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