Office clerk - Cameron, WV, United States - Orion Innovations

Orion Innovations
Orion Innovations
Verified Company
Cameron, WV, United States

4 days ago

James Miller

Posted by:

James Miller

beBee Recruiter
Freelance
Description

Who are We?
Freeworker is a leading provider of high-quality products for tree care, rope access technology, and workplace safety.

We are an innovative and customer-oriented company and are currently seeking a dedicated employee for our customer service and returns management department in Cameron, WV.


Your Responsibilities

>> Order processing and tracking:
You will enter orders, check availability, monitor shipping, and inform customers of the status of their orders.


>> Telephone reception:
You will answer calls, assist customers, forward inquiries, and maintain the customer database.


>> You will handle customer and supplier complaints, create RMA numbers, track shipping, handle damage claims, and ensure a satisfactory resolution.


>> Returns processing:
You will handle returns from customers and suppliers, issue credits, and arrange refunds.


Your Profile

>> You have completed a commercial apprenticeship or have a comparable qualification.


>> You have good computer skills, especially in inventory management systems and MS Office (365).


>> You have a technical affinity and an interest in the products we offer.


>> You have experience in office organization and can work independently and in a structured manner.


>> You are resilient and can handle disruptions in the work process.


>> You are fluent in German, both written and spoken, and have good knowledge of French (C1).


We Offer
We look forward to receiving your complete application, preferably by email (max.
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