Service Administrator, Phx - Phoenix, United States - Cutter Aviation
Description
:Position Summary:
The Service Administrator reports directly to the Aircraft Services Manager and is responsible for handling all administrative duties within the shop to include opening/closing work-orders in company production control system (Corridor).
Essential Functions and Responsibilities:
- Opens and closes aircraft work orders.
- Ensure work orders are properly billed and paid in a timely manner.
- Shipping, receiving, stocking, and counting inventory.
- Responsible for wire transfers.
- Ensure internal bills are paid.
- File work orders when completed.
- Create purchase orders and send to vendors.
- Generate weekly update reports for Aircraft Services Manager.
- Answer phones and dispatch to correct personnel.
- Complete and ensure accurate employee payroll time.
- Driving of passengers and or crew members on and off airfield to designation e.g., main airport, aircraft, etc.
- Supervisory Responsibilities
No
- Other duties as required.
Requirements:
Physical Requirements:
This work requires the following physical activities.
- Occasional lifting up to 30 pounds.
Environmental Conditions:
- Industrial/Hangar environment.
- Office environment.
Minimum Education Requirement:
- High School Diploma or GED.
Minimum Work Experience / Requirements:
- Prior experience working at a Repair Station, preferred.
- Prior experience working at an FBO (Fixed Base Operation), preferred.
- Excellent interpersonal skills required. Position has significant interaction with our customers and vendors, including new aircraft/engine manufacturers.
- Excellent computer skills.
- Microsoft office skills, including excel required.
- Excellent customer service, organizational, and communication skills required.
- Detailoriented and be able to multitask in fastpaced environment.
- Experience with aviation maintenance software a plus.
- Ability to arrive early or stay late as workload dictates, including an occasional Saturday if needed.
Other Requirements:
- Ability to pass background / drugscreening test.
- Clean driving record.
- Being pleasant with others on the job and displaying a goodnatured, cooperative attitude.
- Being reliable, responsible, and dependable, and fulfilling obligations.
- Attention to Detail.
- Maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior even in very difficult situations
- Accepting criticism and dealing calmly and effectively with high stress situations being open to change (positive or negative) and to considerable variety in the workplace.
- A willingness to take on responsibilities and challenges.
- Being sensitive to others' needs and feelings and being understanding and helpful on the job.
- Developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
- Persistence in the face of obstacles.
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