Kundenservice (M/F/d) für eine digitale Einkaufsmall - Vienna, LA, United States - Diamond Dynamics
Description
Are you (M/F/d) familiar with our client through banner ads on your social media? Online shopping is not only convenient, but also offers great value for money and deals that are often cheaper than traditional retail.
Our client offers a wide range of products from various manufacturers and suppliers through their online portal, without the need for wholesale trade - making it very affordable.
We are currently seeking a customer care representative (M/F/d) for our Vienna, LA location.In this role, you will ensure an unforgettable shopping experience for our customers and build long-lasting relationships based on loyalty and trust.
You will handle inquiries regarding payment methods (only certified providers are accepted), delivery times, customs procedures, returns, and complaints.To be successful in this position, you should possess the following qualifications:
- Passion for providing excellent customer service
- Previous experience in a call center is highly preferred
- Basic knowledge of information technology
- Ability to contribute your own experience
- Willingness to work in shifts
- Understanding of the importance of professionalism
- Fluency in French
- Team player mentality
What we offer:
- 5day work week
- Complimentary beverages and snacks
- Convenient location easily accessible by public transportation
- Secure bicycle storage in the courtyard
- Employee discounts with selected providers
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