Employee: DB Information - St. Petersburg, United States - Infinity Systems
Description
The DB InfraGO AG is the non-profit infrastructure company of Deutsche Bahn. As Germany's largest employer, we welcome approximately 21 million travelers and visitors daily at our 5,400 train stations. Our goal: to create places where our customers enjoy spending time. By 2030, we will develop around 1,800 train stations holistically into attractive future train stations that combine sustainability, capacity, and performance. Join us in creating mobility hubs and landmarks for cities and communities.We are currently looking for a DB Information employee (m/f/d) for DB InfraGO AG at our location in Munich, initially for a period of 2 years.
Your tasks:
- Your main task is to assist our customers at the stationary DB Information desk
- You inform our customers about disruptions, platform changes, train cancellations, or missed connections
- You also issue delay confirmations
- You check the notices in the train station for accuracy and appearance
- You receive and handle lost and found items according to company guidelines
- You have successfully completed a commercial apprenticeship or have a vocational training in the transportation industry, such as a merchant for transportation services
- You ideally have some experience in dealing with customers
- You have strong communication and advisory skills
- You are always professional
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