- Responsible for recruiting, selecting, orienting, training, assigning, scheduling team members, in partnership with the District Manager.
- Works with both the District Manager and Human Resources to manage performance, including coaching, counseling, and disciplining team members. Communicates job expectations to the staff; plans, monitors, and reviews performance of employees; plans and reviews compensation actions; enforces policies and procedures.
- Communicates in a timely and effective manner with District Manager about operational and human resources issues.
- Performs regular restaurant inspections to ensure team and restaurant is meeting standards.
- Tracks inventory and ensures accurate record keeping.
- Identifies and resolve issues with food preparation. Helps team handle customer service issues with grace, courtesy and with the goal of cultivating happy, returning customers.
- Maintains safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation standards and procedures; proper safety procedures, to include, but not limited to injury reporting, conducting meetings, equipment maintenance, etc., complying with health and legal regulations; maintaining security systems.
- Accomplishes company goals by accepting ownership for accomplishing new and different job responsibilities; explores opportunities to add value to job accomplishments
- Guest service mentality; has a genuine desire to serve the guests
- Maintains a calm, tactful demeanor when dealing with difficult situations
- Ongoing learner; exhibits insatiable curiosity and an interest in self improvement
- Ability to measure performance, subjectively and objectively
- Cultivate attractive culture within the restaurant
- Ability to handle numerous job duties essential to running a restaurant.
- Competent in the key areas of responsibility which includes labor management, store operations, and customer care.
- Superior leadership, organizational and time management skills.
- Possesses a confident and professional demeanor. Inspires trust, models best practices and cultivates morale and teamwork among team members.
- Proactive problem-solver and decision-maker.
- Must thoroughly understand the importance of good hygiene and food handling practices.
- Flexible schedule required, including weekends and nights.
- Strong work ethic.
- Minimum of 2 years of previous food service, retail or restaurant supervisory experience
- Restaurant experience is required
- Manager Food Handler Certification required
- PTO/Vacation
- Free Meals
- Excellent Opportunities for Advancement
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General Manager - Frederick, MD, United States - Wingstop
Description
Wingstop Restaurants is one of the fastest GROWING National Restaurant Chains in the country. We have over 1,200 locations nationwide many more under development. Wingstop is not fast food; our wings are made with care and served up piping hot. Every order is made fresh when you order it; nothing sits under a heat lamp. In addition to hot fresh wings our sides are homemade. Fresh Cut Seasoned Fries are cut daily in every restaurant from Idaho Potatoes.If you haven't tried any of our sides you are missing out Wingstop, the Wing Experts, is looking for a General Manager for our Frederick, MD location.
The General Manager is responsible for managing the overall operation and profitability of the restaurant which includes, but is not limited to, managing food and labor costs, maintaining high food quality while delivering an overall exceptional dining experience to our guests.
The General Manager will work alongside the other members of the Management Team to create a dining experience that delivers exceptional hospitality and food quality in accordance with the franchise policies and procedures.
You will report directly to the owners.The duties of the General Manager include but are not limited to:
Operate a clean, well-managed restaurant Provide outstanding guest service Maintain strict compliance with health, safety, and security standards and procedures Maintain recipe adherence and food presentation expectations Staff store, supervise, train and develop Team Members Must have prior restaurant management experience.
We will consider people with Assistant Manager and Shift Lead experience in the restaurant industry. Positive attitude and customer service focus is key. We can teach you the business, but can't teach you attitude and personality.With plans to open many more locations throughout the greater DC Metro area, career growth and opportunities may be in your future with the Wingstop family Please send resume with work history and references.
References will be contacted if we consider you for the position. Check us out online at All employees must be eligible to work in the United States."Wingstop provides QUALITY PRODUCTS with a SUPERIOR GUEST EXPERIENCE at an EXCEPTIONAL VALUE every day"
Essential Duties & Responsibilities:
Additional Information:
Additional Information:
