Customer Service Representative - Melrose Park, United States - AGI

AGI

Verified Company

Melrose Park, United States

1 week ago

Posted by:

Mark Lane

beBee recruiter

Description

We're seeking a positive, personable customer service representative for a rewarding career opportunity You'll connect with new people, tackle tough problems, and raise the bar on an excellent customer experience.

We welcome applicants who are interested in upward mobility, a positive work environment, and can't wait to get started
Compensation:

$87,000 - $124,000

Responsibilities:

Follow scripts when managing challenging customer issues and escalate to the appropriate party when needed
Identify common customer issues and bring them to the attention of the team
Interact with the sales lead to maintain and improve service and product knowledge
Answer incoming calls on product and service questions, customer complaints, and general customer inquiries
Provide thorough followups to customer interactions, ensuring customer satisfaction

Qualifications:

Experience working in a customeroriented atmosphere
High school graduate, G.E.D. recipient, or equivalent
Excellent active listening, interpersonal, and communication skills

About Company
Our mission is to inspire the next generation with optimism, teamwork, and results.

We adhere to our core values and have a people-oriented environment that is exciting and professional We encourage personal growth for our associates as we expand our business into new markets.

We offer advancement opportunities with promotions based on performance and experience. Hard work and having fun are what we're all about.