Project for the Head of Customer Centricity GSA - Indian River Shores, FL, United States - Skyline Solutions
Description
About the job:
Our Team:
At Sanofi, we are assembling a team of exceptional individuals for our General Medicines business unit, which has a diverse portfolio in Diabetes and Cardiovascular.
Our employees are the key to our success, and as the "Customer Centricity Head," you will play a crucial role in ensuring a customer-focused approach by collaborating with Sales hubs, implementing national campaigns, and segmenting customers.
Main responsibilities:
- Lead the Customer Segment Leads and Area Customer Centricity Leads, utilizing bestinclass content and channel tactics
- Ensure alignment of customer needs with Sanofi General Medicines' capabilities to deliver a unique value proposition through a range of products, services, and solutions
- Develop a deep understanding of customer needs and opportunities for the General Medicines portfolio within specific customer segments
- Monitor the implementation of areaspecific projects and national campaigns in collaboration with Commercial Leads and Growth Leads
- Manage and develop direct reports (12) and key talents with support from the People & Culture team
- Adhere to corporate commitment and compliance guidelines within the business unit
About you:
Education and professional experience:
- Excellent knowledge of the pharmaceutical industry
- Proven successful management experience
- Exposure to an international environment with a strong understanding of marketing, sales, and finance, as well as experience in project management, business development, production, registration, legal, and logistics
Soft skills:
- Strong people management skills and ability to develop new talents
- Ability to engage and collaborate
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