Dispatcher - Chicago, United States - Dutch Farms, Inc

Mark Lane

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Mark Lane

beBee recruiter


Description
:


Dutch Farms is a family company; family-owned, family operated, family loved. We offer a full line of farm-fresh dairy products our founders could only dream of in the early days. Brian and Bruce Boomsma founded Dutch Farms in 1987. Their father, Archie Boomsma, passed the dream onto them and they have built it into the company it is today. Their goal was to bring high-quality dairy items to homes like their own, at unsurpassed value.


Much of Dutch Farms' success can be directly attributed to our ongoing commitment to faith and family, to community, and to honoring the traditions of our Dutch Heritage.

New generations of innovative, dairy-loving Boomsma's have since joined Dutch Farms.

Now, more than ever, we are wonderfully prepared to carry on our long-standing promise to our customers, partners, team members, and neighbors.


Benefits:


  • 401(k)
  • Medical
  • Dental
  • Vision
  • Paid Time Off
  • Life insurance

Duties/Responsibilities:

The Dispatcher will organize and will play a major role in ensuring timely delivery according to customer needs.

  • Consults with production planning team to plan deliveries for the next day.
  • Effectively communicates with customers and/or the general public.
  • Reports driver conflicts to appropriate department or supervisor for resolution.
  • Drafts and distributes driver schedules; uses outside trucks and drivers when needed.
  • Assesses efficiency and performance of dispatch and distribution activities; identifies and recommends improvements to shift, department, and facility.
  • Ensures product handling and delivery practices meet customer expectations, and daily, weekly, monthly, and annual business objectives.
  • Performs other related duties as assigned.
  • Monitors and ensures drivers are updating route status at each stop, and tracking drivers route plan vs. actual.
  • Maintains positive interactions with all drivers.

Requirements:


Required Skills/Abilities:


  • 23 years of previous dispatching experience
  • Excellent interpersonal and customer service skills.
  • Excellent organizational skills and attention to detail.
  • Excellent time management skills with the proven ability to meet deadlines.
  • Strong analytical and problemsolving skills.
  • Basic understanding of truck freight rates.
  • Proficient with Microsoft Office Suite or related software to monitor and maintain records and inventory.

Physical Requirements:


  • Prolonged periods standing and up to four hours per shift sitting and working on a computer.
  • Must be able to work in hot and cold climates and in an environment with many noises.
Dutch Farms is equal opportunity employer committed to workforce diversity.

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law.


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