Customer Consultant Healthcare - Guthrie, KY, United States - Aurora Solutions

James Miller

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James Miller

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Freelance
Description

Customer Service Representative Healthcare (m/f/x) Inbound

Location:
Mannheim, Germany


Purpose and Objective of the Position


Are you looking to build a career in the healthcare industry? Look no further than covendos GmbH in Mannheim Join us and pave the way for your professional growth.

With a wide range of clients, covendos offers our current and future employees numerous opportunities for personal development in the healthcare sector.

We welcome both entry-level and experienced professionals to advance their careers with renowned companies in the pharmaceutical, medical device, and medical technology industries.

We value diversity and encourage our employees to bring their unique perspectives to our team and our clients.


Your Responsibilities

  • Prepare for challenging dialogues and tasks that allow you to utilize and enhance your expertise and communication skills. With your support, you will contribute to the positive reputation of our client as a leading expert in various medical fields.
  • This includes answering phone and email inquiries from doctors, pharmacists, and patients, as well as processing orders and resolving complaints.
  • Regular training in relevant medical fields and knowledge of our client's products are also part of your responsibilities. You will ensure excellent service quality and maintain high availability for our customers.

What We Offer

  • Worklife balance
  • Competitive salary
  • Comprehensive and highquality training for the position
  • Continuous personal development and coaching for quality assurance and improvement
  • Flexible working hours to accommodate personal needs
  • Pleasant working environment in a modern office
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