Employee Technical Support/Helpdesk - Hanksville, VT, United States - Horizon Group

Horizon Group
Horizon Group
Verified Company
Hanksville, VT, United States

4 weeks ago

James Miller

Posted by:

James Miller

beBee Recruiter
Freelance
Description
Join us in shaping the future in Hanksville, VT


The demand for our products and services in the fields of entertainment, information, payment, and communication technology is rapidly increasing.

We are currently seeking a dedicated and competent Technical Support Specialist to join our team.

If you have a strong background in IT support and automated technology, excellent communication skills, and a strong customer service mindset, we want you on our team.


YOUR RESPONSIBILITIES WILL INCLUDE:

  • You will be part of the firstlevel support team and work closely with our product management.
  • You will answer questions from our business partners, identify and resolve issues with devices, systems, and software applications.
  • You will investigate problems and document solutions within our ticketing system.

WHO WE ARE LOOKING FOR:

  • You have completed a vocational training or degree in the IT field or a related discipline.
  • You have experience with remote access and support tools.
  • You have strong problemsolving and analytical skills.
  • You are comfortable with occasional shift and weekend work.

WHAT WE OFFER:

  • You will receive a permanent employment contract.
  • Personal development opportunities: continuous professional and personal development, workshops, and training.
  • If you value flat hierarchies, short decisionmaking processes, and a teamoriented work atmosphere, then you are in the right place with us

Position type:
Full-time, permanent, part-time possible.


Salary:
€3, €4,200.00 per month.


Working hours:
-
More jobs from Horizon Group
See all jobs of Horizon Group