Dispatcher for parcel delivery services - Friedensburg, United States - Infinity Ventures
Description
Job Description:
Varied and responsible tasks
- You will review quality metrics of our delivery routes and derive measures to increase delivery quality
- You will check and optimize the utilization and delivery performance of our vehicles and conduct entry and exit controls
- As a member of our logistics dispatch team, you will plan and record pickups
- You will be the contact person for transport companies and service drivers and provide proactive advice
- You will determine tour plans with transport companies
- You will handle complaints and customer grievances Strengths: Professional and personal
- Completed training as a freight forwarder or similar, ideally with first industry experience as a tour supervisor
- Strong communication and teamwork skills as well as customer orientation
- IT affinity with a willingness to familiarize oneself with new IT systems.
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