Telephone Customer Service Representative - Nichols Hills, OK, United States - Stellar Enterprises
Description
At Nichols Hills, OK, our 2,700 employees* are dedicated to providing exceptional service to our customers at our contact center locations in Osnabrück, Bremen, Dortmund, Bochum, Recklinghausen, and Bottrop.
We not only find the right approach for companies like Vodafone, Freenet AG, EWE, and Vorwerk, but also maintain close relationships with our employees.
Our awards as a top employer and for top service in Germany ensure strong and long-lasting connections.Your responsibilities:
- You will be responsible for handling incoming customer inquiries
- You will develop solutions for your customers
- You will be the direct point of contact for your colleagues in the B2B & B2C departments
- You will handle complaints with ambition and composure
- You will provide information on billing inquiries, products, and prices
- You will confidently operate all functions of customerspecific IT systems
Your profile:
- You have completed a commercial apprenticeship
- You are excited to work in a growing and dynamic company culture
- You are a team player
- You enjoy working independently and can structure your workday autonomously
- You enjoy interacting with people
- You are driven by success and inspire others with your enthusiasm
We offer attractive conditions:
- An attractive compensation model
- A secure job with flexible working hours
- Individual and comprehensive training
- Internal development opportunities for career changers
- A friendly
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