Tim Horton's Manager - Lowell, United States - J & H Family Stores

J & H Family Stores
J & H Family Stores
Verified Company
Lowell, United States

1 month ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Successful Tim Horton's Managers are responsible for providing leadership to ensure the store delivers outstanding customer service, meets all operating objectives, sales, and financial goals, and follows company policies and procedures.


Tasks & Responsibilities:

Maintaining exemplary customer service within the store and establishing special business relationships with our customers so they will choose to do business with us rather than our competitors
Implements strategies to meet store goals and objectives
Recruits, develops, and motivates store employees to exceed internal and external customer expectations
Ensuring compliance with federal, state, and local regulations
Establishing a strong customer service/selling culture to maximize sales
Ordering, bank deposits, and booking.
Marketing within your community to increase market share and store revenues
Resolving customer complaints for increased customer satisfaction
Controlling labor hours, cash, store audits, shrinkage, and food cost
Help maintain a neat and clean store environment for our customers and employees
Other duties as assigned
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