Employee in Sales Support - Elk Park, NC, United States - Stellar Enterprises
Description
en dir dieChance, dich zu entfalten und deine Ideen einzubringen. Wir sind offen für neue Impulse und unterstützen dich dabei, deine Stärken auszubauen und dich weiterzuentwickeln. Wir bieten dir
vielfältige Karrieremöglichkeiten und fördern deine individuelle Entwicklung.
Your tasks:
Are you looking for an exciting opportunity to break into sales while also working in the IT field? Then our position as an inside sales representative could be perfect for you
You will be the first point of contact for our customers and support our outside sales team so they can focus on their main tasks.
- You will take on important tasks such as following up on quotes to ensure no opportunities are missed.
- You will create orders and quotes in close collaboration with the outside sales team.
- Scheduling and coordinating customer appointments for our outside sales colleagues is also part of your job.
- You will step in when our outside sales representatives are on vacation or absent to ensure our customers still receive the best service.
- You will be responsible for maintaining our customer master data and contract documents.
- You will assist with handling customer complaints and help to resolve the situation.
- You will initiate and track the RMA process while keeping customers and the outside sales team updated.
- Cold calling to generate qualified leads is also part of your responsibilities.
- You are flexible and able to work in various areas such as billing, the central office
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