Benefit Calculation Support Analyst-boston - Boston, United States - Off of State Treas & Rec Genrl

Off of State Treas & Rec Genrl

Verified Company

Boston, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Office of the Massachusetts State Treasurer and Receiver General ("Treasury")

Our mission is to manage and safeguard the State's public deposits and investments through sound business practices for the exclusive benefits of our citizens, and perform these duties with integrity, excellence, and leadership.

Additionally, we strive to provide economic opportunity, stability, and security for every Massachusetts resident.

We are committed to excellence in recruiting, hiring, and retaining diverse and qualified individuals.

We value the culture of diversity and professionalism in the workplace, and strongly believe that our workforce should reflect our community.

Purpose
of the
Job:

The Massachusetts State Retirement Board (MSRB) administers a defined benefit pension plan for eligible Commonwealth employees, retirees, and eligible employees from other authorized entities.

The Retirement Benefit Administrative Support Analyst provides initial intake and processing of various retirement benefit transactions in support of various units, including the Survivor Benefit Unit and Service Purchase Unit of the MSRB, and assists with department projects as needed.

Essential
Functions and
Responsibilities:

Accurately execute data entry of survivor benefit request, service purchase request and other related transactions, obtain additional documents/information as necessary, and conduct requires followup to ensure timely completion.
Perform research related to creditable service, salary, beneficiaries, and retirement contributions to support accurate processing and calculations.
Provide customer service and respond to inquiries from members and beneficiaries by telephone and inperson.
Follow up on recovering outstanding fund balances.
Manage work flow through onBASE electronic content management system
Ensure data is accurate and complete, coordination with internal departments and contacting various agencies, organizations and constituent groups as necessary.
Maintain working knowledge of each department and MSRB.
Develop ability to understand and explain to members the procedures of each department related to applicable transactions.
Provide support and assistance to the various departments within MSRB.
Maintain accurate records in the Boards customs software program (MARIS)
Perform daily scanning and accurate indexing of all incoming and outgoing documentation
Adhere to Treasury and MSRB employment policies
Other duties as assigned by Manager and/or Director

Supervisory Responsibilities:

Qualifications

Knowledge and Skill:

Associate's Degree or higher
Minimum of 2 years of experience in the field of accounting, finance, employee benefits, or payroll processing
Intermediate to proficient skill level with Microsoft's Office suite of products including Excel, Word, and Power Point
Excellent mathematical skills
Analytical, focused, highly organized and detail oriented.
Demonstration of high level of customer service skills and ability to manage high volume workload
Ability to develop working knowledge of retirement plan rules under Mass General Laws Chapter 32, Board regulations, and policies.
Selfmotivated and ability to remain focused on tasks through completion with the ability to adhere to strict processing deadlines
Travel as required.

Official Title:
Retirement Analyst

Primary Location:
United States-Massachusetts-Boston-1 Winter Street

Job:
Administrative Services

Agency:
Off of State Treas & Rec Genrl

Schedule:
Full-time

Shift:
Day

Job Posting:
Apr 23, 2024, 10:23:50 AM

Number of Openings: 1

Salary: 46, ,000.00 Yearly

If you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator: Kerlley Aime

Potentially Eligible for a Hybrid Work Schedule: Yes