Outreach Case Manager - West Sacramento, United States - Downtown Streets Team

Downtown Streets Team
Downtown Streets Team
Verified Company
West Sacramento, United States

2 weeks ago

Mark Lane

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Mark Lane

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Description

COME CREATE IMPACT WITH US

Downtown Streets Team (DST) is looking for a passionate and outgoing Outreach Case Manager based at the Rodeway Motel Emergency Shelter site who is ready to help us end homelessness through the dignity of work and the power of community.

We run two proven programs in 20 cities that successfully transition the unhoused to self-sufficiency.

The Nonprofit Times calls Downtown Streets Team one of the best nonprofits to work for. Our innovative model of social action has been recognized as one of five evidence-based, best-practices in California. We offer meaningful work alongside compassionate and talented colleagues as well as competitive benefits & salaries. We encourage collaboration, creativity, and continuous learning.


SUMMARY

We're looking for a full-time Outreach Case Manager to work directly with individuals experiencing homelessness to help them navigate social services and reduce barriers to self-sufficiency.

This may include helping individuals with employment and housing resources, accessing physical or mental healthcare, accessing legal or financial services, and other goals.

You'll need strong organizational, problem-solving, analytical, and people skills while managing priorities and workflow.


WHAT YOU'LL DO

Help Unhoused Residents of West Sacramento Set Goals to Achieve Self-Sufficiency

  • Be present in West Sacramento, from 8 AM 4:30 PM, interacting with unhoused residents of West Sacramento who utilize the dropin services at the Rodeway Motel site, providing a safe and welcoming environment with an emphasis on community building
  • Assist our partners at the City of West Sacramento with establishing a waitlist checkin system of unhoused residents who would like to be housed in the Rodeway Motel Emergency Shelter
  • Work with our partners at the City of West Sacramento on encampment outreach and providing supplies such as food and clothing to dropin participants
  • Familiarize yourself with all local Yolo County homeless resources and be ready to connect your guests to the services they need
  • Maintain regular appointments and office hours at the Rodeway
  • Support guests in court, at housing related appointments, social service agencies, etc. This may include occasionally providing transportation_ _for guests
  • Establish productive relationships with each and every guest with no bias or prejudice towards race, religion, age, sex, disability, or sexual orientation
  • Utilize any available subsidies and affordable housing units to place clients into housing
  • Work with the Project Manager to promote successful outcomes for dropin guests
  • Actively document client meetings and update all relevant program data in applicable databases such as Yolo County HMIS and DST Tracker
  • Uphold organizational values, work ethically and with integrity, and follow company policies as laid out in the employee handbook
  • Represent DST in the community, and work with all partner organizations to achieve client goals
  • Actively learn about current resources and services outside of DST that may aid unhoused clients in their goals
  • Perform other duties as assigned by manager and assist with special projects as required

WHAT YOU'LL NEED

  • Ability to perform job duties with mínimal supervision
  • Excellent communication skills, with fluency in written and spoken English (salary increase available for bilingual fluency in Spanish)
  • Basic mathematical calculations
  • Problem solving and observation skills
  • Selfstarter with strong organizational skills with the proven ability to multitask, prioritize duties, and manage time
  • Works well with others and behaves professionally and ethically
  • Solutionoriented
  • Ability to work in a changing environment
  • High school diploma/GED
  • Valid CA Driver License, reliable vehicle with current insurance, and the ability to travel regularly throughout the local area
  • Physical requirements: sitting, standing, or walking for long periods of time and pushing, pulling and/or lifting up to 25 lbs.

WHAT WE CAN OFFER YOU

  • A chance to positively impact your community on one of the biggest domestic challenges of the day
  • Competitive nonprofit compensation
  • Options for fully paid medical, dental, vision and life insurance coverage for employees, with FSA and HSA health plans available
  • Option to enroll in 401k after 90 days, and up to 6% company match, after one year of employment
  • 15 days off PTO, increasing with tenure
  • Over 10 paid holidays annually
  • Paid company closure for five days during the summer
  • Paid company closure for five days between Christmas and New Year
  • Day off on your birthday
  • One month paid sabbatical after five years, not charging PTO
  • Internal growth opportunities
  • Access to professional development resources and reimbursement
  • Employee Assistance Program (EAP)

WORK ENVIRONMENT:


  • Moderate noise associated with an open office work environment.
  • Work environment and physical location may
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