Customer Service Agent - Talmage, CA, United States - Apex Ventures

Apex Ventures

Verified Company

Talmage, CA, United States

3 days ago

Posted by:

James Miller

beBee Recruiter

Freelance

Description

Are you really looking for the perfect job? Or do you want your next career move to have a big impact? I can't offer you a perfect position, but I can offer you a chance to make a big impact.

I have a successful, 11-year-old SaaS product that needs another fantastic skillset (maybe yours?) to reach new heights.

As a team, we are killing it in our niche in Germany, we have an ambitious roadmap ahead of us (#disruptUSA), and a bus with a few important empty seats that we still need to fill.

Still reading? Great

Let me introduce myself:
Hi, my name is Franka. I am the CSO of ProvenExpert.

You will be working closely with me, so I want to give you an overview of who we are, what this role is about, and who we are looking for.

For a long time, the marketing departments of large companies and their budgets dominated the perception of a brand. It was very easy for companies to control negative feedback and complaints.

Today, the power is in the hands of customers, who shape the brand online with their feedback on social media, Google, or review platforms.

Our mission is to make the lives of self-employed and small business owners (m/f/d) significantly easier and give them the opportunity to actively use this customer feedback from all platforms to build their online reputation and improve their services.

As a Customer Service Agent (m/f/d) in the Customer