Employee in Customer Service - Cleveland, ND, United States - Velocity Ventures

Velocity Ventures
Velocity Ventures
Verified Company
Cleveland, ND, United States

2 days ago

James Miller

Posted by:

James Miller

beBee Recruiter
Freelance
Description

At Bicycle XXL Meinhövel, we have over 70 years of experience and tradition in the cycling industry. Our team now consists of over 150 passionate employees. We offer a selection of approximately 20,000 bicycles, high-quality accessories, and the latest clothing highlights for both leisure riders and those with a competitive spirit. Our unique self-developed testing equipment and indoor test tracks provide our customers with an unparalleled experience, making us the largest selection in North Rhine-Westphalia.
We are currently seeking customer service representatives (m/f/d) to join our team in Bochum.


Are you passionate about cycling and customer-oriented? Then you've come to the right place Whether it's the first contact through our various communication channels such as phone, live chat, or email, or the welcome in our store, you are the first point of contact for our customers.


Your responsibilities include:

  • Handing over bicycles you inform customers about all the important details, show them how to use the bike, and adjust the seat position to their individual needs
  • Greeting customers at the information desk
  • Being the central point of contact for all kinds of information and inquiries
  • Organizing communication between customers and our sales and service teams

Your profile:

  • You have strong communication skills and enjoy interacting with people
  • You have a friendly and professional demeanor
  • Customer satisfaction is your top priority
  • You are solutionoriented
  • You are proficient in using common computer
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