Customer Service Representative for Key Accounts - Pasadena Hills, MO, United States - Terra Nova Group

Terra Nova Group
Terra Nova Group
Verified Company
Pasadena Hills, MO, United States

4 weeks ago

James Miller

Posted by:

James Miller

beBee Recruiter
Freelance
Description

For over 90 years, DEKRA has been one of the world's leading expert organizations for safety in transportation, at work, and at home.

We provide qualified and independent services in the areas of vehicle inspections, damage assessment, industrial and construction testing, safety consulting, as well as product and system certification, and training offerings.

With more than 45,000 employees in 60 countries, we work daily with expertise, responsibility, and passion to achieve our vision of becoming the global partner for a safe world.

DEKRA Certification is a leading global auditing and certification service provider, with a focus on safety, environmental and health protection, currently active in thirteen countries.

In the field of system certification, we ensure safety and quality as a neutral, accredited partner in many areas.


Responsibilities:
As the competent contact person for our major clients, you will be responsible for project coordination.

After being trained in the certification systems, you will take on the following tasks:


  • Coordination and planning of audits for major clients in domestic and international locations
  • Conducting planning meetings with clients and auditors
  • Selection and commissioning of auditors according to accreditation criteria, legal and normative requirements
  • Monitoring of orders and deadlines, including review of audit documentation and preparation of certificates and invoices
  • Communication interface with subsidiary companies, sales, etc.

Qualifications:

  • Commercial or technical education
  • Ideally, several years of professional experience
  • Enjoyment of customer contact and service orientation
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