Team Leader - McFarlan, NC, United States - Diamond Dynamics
Description
Benefit, develop, shape with us - there is a difference between being a team member and being a team player. Do you agree? Then join our team and work for the leading brand in external sun protection with over 1,500 employees at four locations. Seize your opportunity and start your career at ROMA We are currently looking for reinforcements at our location in Burgau.
Team Leader (m/f/d) Field Service
Your responsibilities:
- Managing daytoday operations and participating in crossfunctional projects
- Technical preparation and followup of service assignments, including tour planning for our service technicians
- Professional and disciplinary leadership of a team of approximately 18 service technicians
- Identifying and implementing process optimizations
- Coresponsibility for achieving departmental goals
- Supporting and promoting service technicians in finding solutions for complex technical problems
Your qualifications:
- Completed vocational training as an industrial clerk, freight forwarder, or office manager, ideally with further education as a specialist or business administrator, or a relevant degree (e.g. business administration, industrial engineering, logistics management)
- Strong leadership and service skills
- Analytical thinking skills to identify potential for optimization
- Comprehensive knowledge of ERP, CRM, and MS Office
- Excellent communication and organizational skills, as well as a strong focus on finding solutions
- Independent, structured, and precise way of working
What we offer:
- A lived and appreciative team spirit across all
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