Agency IT Specialist Iii- Baltimore Police - City of Baltimore, MD

City of Baltimore, MD

Verified Company

Baltimore, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

OPENING DATE:
05/02/2024

CLOSING DATE:
05/16/2024 AT 12:00AM MIDNIGHT

SALARY $77, $123,343.00 Annually

PROBATION:
All persons, including current City employees, selected from this position will be on probation for 6 months.

CLASS DESCRIPTION

An Information Technology Specialist provides technical support to customers for personal computers, network system infrastructure equipment, including testing, updating, maintaining, and providing training on mainframe client servers and microcomputer software and hardware; responds to helpdesk requests.

Work of this class may involve leading and training less experienced IT Specialists, but does not involve full supervisory duties or responsibilities.

SELECTION PROCESS

MINIMUM QUALIFICATIONS

EDUCATION:
Have Bachelor of Science degree.

AND
OR

EQUIVALENCIES:
An equivalent combination of education and experience. If degree is unrelated to IT, than specialty IT experience is required.

LICENSES,

REGISTRATIONS
AND CERTIFICATES:
Advanced technical credentials, e.g., Project Management Professional (PMP), Certified Information Security Manager (CISM), preferred.

KNOWLEDGES, SKILLS
AND ABILITIES

Knowledge of the installation, maintenance, and enhancement of microcomputer systems and mainframe client servers.
Knowledge of the interrelationship of systems analysis, computer programming, and information technology operations.
Knowledge of current trends and developments in networkbased communications systems.
Knowledge of computerbased communications protocols.
Skill in developing database queries and generating reports.
Skill in installing, repairing, and troubleshooting network programs, hardware, and systems.
Skill in cartographic map design, accuracy of presentation with required map components and elements, layout and design.
Ability to establish and maintain effective working relationships with vendors, management, technical coworkers and support specialists, and system users.
Ability to design complex systems consisting of a wide variety of programs, procedures, and forms.
Ability to schedule and perform preventative and corrective maintenance procedures and repairs.
Ability to write detailed technical reports and analyses.
Ability to develop a working knowledge of computer systems software and operating systems.
Ability to develop systems software and systems software testing procedures.

EXAMINATION PROCESS

BALTIMORE CITY AN EQUAL OPPORTUNITY EMPLOYER