Office Employee in the Financial Department - Etowah, AR, United States - BlueWave Solutions

James Miller

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James Miller

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Freelance
Description

Our client is a dynamic, rapidly growing financial services company located in Etowah, AR and is currently seeking motivated and dedicated employees (m/f/d).

Your new role as an office employee will involve promptly and professionally handling incoming customer phone inquiries, inputting detailed notes into the IT system, and processing email correspondence.

Our ideal candidate (m/f/d) would be an organized and hardworking team player who is comfortable with customer communication and wants to make a real impact in a growing organization.


You will be responsible for the following typical tasks:

  • You will professionally answer incoming inquiries by phone and ensure that issues are resolved quickly and thoroughly.
  • You will handle all customer requests carefully while keeping the company's products in mind.
  • You will provide highquality service in the areas of handling, troubleshooting, and account support.
  • You will look for innovative ways to promote the product to customers.

What it takes to succeed:


  • Commitment to customer satisfaction.
  • Ability to communicate clearly and professionally, both orally and in writing.
  • Pleasant, friendly attitude with the ability to adapt to change.
  • Strong listening skills, attention to detail, and decisionmaking ability.
  • You possess a strong work ethic and willingness to work a flexible schedule.
We look forward to meeting you

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