Referral Services Associate - Waltham, United States - Mass General Brigham Healthcare at Home

Mass General Brigham Healthcare at Home

Verified Company

Waltham, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Referral Services Associate

Mass General Brigham Home Care, an affiliate of Mass General Brigham, is committed to supporting patient care, research, teaching, and service to the community.

We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.

At Mass General Brigham, we believe in equal access to quality care, employment and advancement opportunities encompassing the full spectrum of human diversity:

race, gender identity, sexual orientation, ability, religion, ethnicity, national origin and all the other forms of human presence and expression that make us better able to provide innovative and cutting-edge healthcare and research.

Description
Mass General Brigham Home Care serves patients from rehabilitation after illness or injury, to chronic disease management.

We are dedicated to providing the highest quality specialized care designed to meet the patients' unique needs with the goal of optimizing independence and quality of life.

Our clinicians are highly skilled and able to function both independently and as part of an interdisciplinary team.

We value the uniqueness of our employees who are a reflection of the communities and patients that we serve. Our attractive and comprehensive benefits package is designed to meet the needs of our employees.

This is a part time position working 3 days a week. Training for this position will be in Newton, MA.

Job Summary
Process internal and external referrals by receiving patient information from a variety of methods. Clinical and non-clinical information is obtained and entered into a computerized system. Relevant information is communicated to all stakeholders. Respond to external and internal inquiries by providing information and assistance.

Qualifications and Experience

23 years clerical experience
Must be able to work a varied and changing work schedule
Basic medical terminology preferred
Knowledge of insurance, managed care and discharge planning in home health preferred
Highly developed communications and customer service skills necessary
Strong written, verbal and electronic communications skills
Ability to interact effectively with a diverse population
Strong organizational skills and ability to accurately work with detailed information

EEO Statement

Primary Location MA-Waltham-Home Care Waltham

Work Locations Home Care Waltham 281 Winter Street Waltham 02451

Job Admin/Clerical/CustService-Other

Organization Mass General Brigham Healthcare at Home

Schedule Full-time

Standard Hours 20

Shift Day Job

Posted Shift Description Tuesday 4 hours Thursday 8 hours - 10a-6:30 Friday 8 hours - 10a-6:30

Employee Status Regular

Recruiting Department PHH Referral Relations Acct. S

Job Posting May 12, 2024