Front Desk/medical Assistant - Bethesda, United States - Bloom Health Centers

Mark Lane

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Mark Lane

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Description

Front Office Coordinator (Medical Receptionist)
Bloom Health Centers

Our office location is in Bethesda, Maryland. We offer statewide telehealth services.


Expectations:


  • Provide friendly support and accurate information to patients
  • Manage patient grievances with kindness
  • Embody a high level of Professionalism
  • Collaborate with the patient's care team as needed
  • Utilize our electronic medical records system to document patient contacts. Maintain privacy of all records
  • Complete prior authorizations for prescriptions and refills (per doctor discretion)
  • Participate in weekly meetings
  • Participate in growing and strengthening Bloom Health Centers
  • All team members must be sensitive and responsive to the diverse values, beliefs, religions, nationalities, sexualities, and gender identities of our patients.

Skills and Requirements:


  • High school diploma or GED.
  • Must be able to type at least 35 WPM.
  • On-Site only. Must be available MON-FRI for an 8hour shift during 8:00am 7:00pm hours. This position is classified as essential.
  • Must have a minimum of 1 year of Call Center experience or direct customer service experience utilizing digital communication.
  • Must be organized, reliable, professional and be able to maintain confidentiality.
  • Must be able to clearly communicate through speaking, reading and writing in English.
  • Must have basic computer skills: (Windows, Word, Excel, Outlook)

Benefits:


  • Health Insurance
  • Medical/Vision/Dental
  • Company-Provided Life Insurance
  • PTO
  • Holidays
  • No Weekends
  • Promotion track and skill training.
  • Starting pay $21, flexible with the starting pay based on experience and ability
  • 401(k) Match
  • Resume
  • Cover Letter (optional)

Pay:
From $21.00 per hour


Benefits:


  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

Medical specialties:

  • Psychiatry

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Work setting:

  • Inperson
  • Outpatient

Experience:


  • Customer service: 1 year (preferred)
  • Medical receptionist: 1 year (preferred)

Work Location:
In person

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