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Healthcare Quality Coordinator - Palmer, United States - Baystate Health
Description
**Summary:**
Under the direction of the Senior Director of Healthcare Quality, the Healthcare Quality Coordinator is responsible for helping to coordinate quality management efforts including the development, implementation, education, data collection, and analysis of Baystate Health's healthcare quality program. Through research and analysis, this position helps develop and implement improvement activities to increase compliance with prioritized quality initiatives. The Healthcare Quality Coordinator, under guidance and mentorship provided by the Senior Director of Healthcare Quality and the Healthcare Quality Specialists, takes on increasing levels of independence with work managed by the Quality Department.
**Job Requirements:**
1) Monitors performance reports assessing compliance with internal and external healthcare quality standards. Performs analysis to identify improvement opportunities in the data compared to industry standards and recognized benchmarks.
2) Collects and reviews data from one or more sources including encounter-level medical records.
3) Monitors and ensures the validity of data and evaluates reports for data accuracy.
4) Creates process documentation for quality improvement activities
5) Collaborates and works with others to design and implement tools, strategies, and educational initiatives to achieve desired results
6) Serves as a department liaison to various teams and supports operational oversight of quality improvement projects
7) Attends workshops, professional meetings, and web-based learning opportunities to develop and maintain current knowledge of the healthcare quality landscape
8) Participates in special projects, as directed
9) Performs other duties as assigned
**Minimally Required Experience:**
Three (3) years of experience in quality improvement in a healthcare environment; Demonstrated skill and experience in project management.
**Preferred Required Experience:**
Performance improvement methods and tools (e.g. Lean Six Sigma, DMAIC)?????
**Skills/Competencies:**
Knowledge of computer applications related to quality improvement, including spreadsheets (Excel), PowerPoint, and Word.
Ability to plan and organize data collection activities and evaluate medical records and other healthcare data.
Ability to analyze data and identify trends, opportunities for improvement, and corrective actions. Can resolve simple to moderately complex analytical problems.
Ability to interact effectively with health care team members.
Ability to effectively facilitate and help coordinate the work of a group engaged in quality improvement activities.
**You Belong At Baystate**
At Baystate Health we know that treating one another with dignity and equity is what elevates respect for our patients and staff. It makes us not just an organization, but also a community where you belong. It is how we advance the care and enhance the lives of all people.
DIVERSE TEAMS. DIVERSE PATIENTS. DIVERSE LOCATIONS.
**Education:**
Bachelor of Arts (Required)
**Certifications:**
**Equal Employment Opportunity Employer**
Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.
**Ab** **out Baystate Health**
Baystate Health (BH) is one of New Englands leading and largest integrated health care organizations, serving a population of nearly one million people throughout western New England. With roots dating back to the founding of Springfield City Hospital in 1873, Baystate Health has been providing high-quality and compassionate health care in western Massachusetts for more than 145 years. With more than 12,000 employees, a medical staff of nearly 3,100 physicians, and a net patient service revenue of more than $1.4 billion, the ever-growing health system includes five Massachusetts hospitals and the Baystate Mary Lane Outpatient Center in Ware:
+ Baystate Medical Center in Springfield
+ Baystate Childrens Hospital (located at Baystate Medical Center)
+ Baystate Franklin Medical Center in Greenfield
+ Baystate Wing Hospital in Palmer
+ Baystate Noble Hospital in Westfield
