Shift Leader - San Rafael, United States - Black Bear Diner

Black Bear Diner San Rafael, United States

3 weeks ago

Description

Shift Leader
Job Description

A short description of the company:

Black Bear Diner is a restaurant chain in the western United States which serves homestyle and "old-fashioned" comfort foods. Black Bear decor has a rustic motif with "over-the-top bear paraphernalia". It offers family meals such as breakfast, burgers, salads, and shakes.[6] Baked goods prepared on site are offered, and some locations offer alcohol sales.

A short description of the position:

Responsible for overseeing Front of the House staffs and assuring that all guests are greeted in a professional, friendly and family oriented way before, during and after the meal period.

Duties/Responsibilities of the Job:

Wear proper uniform (black slacks, nice shirt and name badge at all times)
Maintain a neat and clean appearance at all times
Motivate Front of the House staff to work fast and accurate, and provide excellent service to all Guests.
Assure that all Front of the House staff completes their side-work and assure the restaurant remains clean and orderly.
Assure that all staff are following proper health practices for our industry.
Count with Cashiers accuracy of bank before opening and count cash drawers at end of shift.
Work with Cashiers to assure correct handling of cash and credit card transactions
Work with Cashiers to assure correct tips paid outs.
Complete daily reports to GM on any closing shifts
As soon as guests are seated approach the table within no more than two minutes, greet guests in a friendly/courteous way, introduce yourself by name
Offer beverages before taking food orders (Coffee, OJ for breakfast. Iced tea & soft drinks, any seasonal special beverages, beer, wine for lunch and dinner)
After serving beverages, announce specials per meal period
Takes food orders, making sure that orders are repeated back to guests to avoid any mistakes, if out of any items, make sure to communicate it to guests
Puts order into Aloha, making sure that all modifications are placed
Always connect with the kitchen expeditor or kitchen manager for any special request or modifications
After orders have been placed make sure to check back with the guests to offer beverage refills
Make sure to communicate to guests any delays from the kitchen, say "Just want to let you know that the food is delayed but it should be coming out shortly"
Never ignore the guests, especially when there is a delay from the kitchen, maintain guests informed at all times
Maintain a cheerful and positive attitude at all times
Maintain the "clean as you go" policy
Keep all working areas clean at all times, sweep and vacuum floors as necessary to maintain a good clean look throughout the dining room
Maintain all working stations clean and organized at all times
Report to Manager any equipment failures and any shortages of supplies immediately
Make sure to take your breaks on time to avoid any penalties
Make sure to return to your work stations after breaks on a timely manner
You are required to work over time, if needed
Responsible for making sure that all guest checks are double checked before presenting to guests (make sure table # matches the guests check and number of guests)
Any voids, wrong orders or when guests changes mind must be approved by manager
As a server, you are not allowed to comp any meals, unless approved by management
Be a team player, taking ownership of the entire Restaurant, not just your station
Food runs are to be made by all food servers when needed... We are a Team
All transitions of stations must be communicated immediately to management to avoid confusion of who is working where
All food servers must have current Food Handlers' Certification..
Make sure that all sugar caddies are refilled with proper condiments and re-stock all sauces, ketchup and mustard, refill salt & pepper shakers
All side works must be completed before punching out from your shift
Be Punctual

Benefits of the Job:

Upward Mobility
Fun Environment
Employee Events

Requirements of the Job:

Possess verbal and language skills to understand and communicate with guests.
Must have a basic knowledge of dining room and service procedures and functions.
Possess basic math skills, operate a point-of-sale system, and have the ability to handle money.
Be able to work in a standing position for long periods of time (up to 5 hours).
Be able to safely lift and easily maneuver plates of food, as well as supplies weighing up to 10 pounds.

You are applying for work with Bear Buddies Inc., a franchisee of Black Bear Diner, not Black Bear Diners, Inc., or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.

Shift Leader

1 week ago

Round Table Pizza San Rafael, United States

While were proud of the ingredients we use, Round Table is more than just freshness and quality. Were the place where youll find unique, innovative pizza creations that expertly combine flavors no one else can match. Over the years weve introduced more than 30 successful new prod ...
Shift Leader

2 weeks ago

Jamba San Rafael, United States

Jamba - 266 Northgate One [Shift Manager] As a Shift Leader at Jamba, you'll: Lead and manage shifts while acting as Manager in Charge of store; Communicate clearly, concisely and accurately in order to ensure effective shift operations; Train and coach new team members as requir ...
Shift Leader

3 days ago

Quantum Ventures Point Isabel, United States

As one of the most successful and innovative personnel service companies in Germany, we are currently seeking a Shift Supervisor (m/f/d) in full-time for direct placement at our location in St. Georgen. Your responsibilities will include: - Managing and organizing the assigned sh ...
Shift Leader

2 weeks ago

Jamba Greenbrae, United States

Jamba - 301 Bon Air Shopping Center [Shift Manager] As a Shift Leader at Jamba, you'll: Lead and manage shifts while acting as Manager in Charge of store; Communicate clearly, concisely and accurately in order to ensure effective shift operations; Train and coach new team members ...
Shift Leader

2 weeks ago

sweetgreen Greenbrae, United States

sweetgreen is on a mission to build healthier communities by connecting people to real food. We passionately believe that real food should be convenient and accessible to everyone. Every day in each sweetgreen, our 3,500 team members make food from scratch, using fresh ingredient ...
Shift Leader

17 hours ago

Taco Bell San Pedro, United States

**Be Your Best SelfSee it, Own it, Crush itMake Moments Count** · Alvarado Restaurant Nation, a leading Taco Bell franchisee, is seeking a Shift Leader who shares our mission to Deliver Delight to our guests, team members, and communities. · As a minority-owned family business, w ...
Shift Leader

17 hours ago

Taco Bell San Pedro, United States

**Be Your Best SelfSee it, Own it, Crush itMake Moments Count** · Alvarado Restaurant Nation, a leading Taco Bell franchisee, is seeking a Shift Leader who shares our mission to Deliver Delight to our guests, team members, and communities. · As a minority-owned family business, w ...
Shift Leader

3 weeks ago

Veggie Grill Corte Madera, United States

Veggie Grill - 147 Corte Madera Town Center [Shift Manager] As a Shift Lead at Veggie Grill, you'll: Follow Veggie Grill appearance and dress code standards; Conduct shift walk-throughs and complete all tasks required to open, transition and close the kitchen; Actively lead the T ...
Greenbrae - Shift Leader

2 weeks ago

sweetgreen Greenbrae, United States

Sweetgreen - 284 Bon Air Center [Restaurant Shift Supervisor] As a Shift Leader at Sweetgreen, you'll: Assist the management team with the day-to-day operations; Deliver exceptional customer experiences; Ensure team and guest safety by following operational policies and procedure ...
Shift Leader

1 week ago

MIXT Mill Valley, United States

Job Details · Level · Experienced · Job Location · Mixt 18: Mill Valley - Mill Valley, CA · Position Type · Full Time · Education Level · None · Salary Range · $ $22.75 Hourly · Job Shift · Evenings · Job Category · Restaurant - Food Service · Description · Come th ...
Shift Leader

2 weeks ago

MIXT Mill Valley, United States

Job Details · Level · Experienced · Job Location · Mixt 18: Mill Valley - Mill Valley, CA · Position Type · Full Time · Education Level · None · Salary Range · $ $22.75 Hourly · Job Shift · Evenings · Job Category · Restaurant - Food Service · Description · Come th ...
Shift Leader

2 weeks ago

Wingstop Pinole, United States

Wingstop Fitzgerald Dr - [Restaurant Shift Manager] As a Shift Leader @ Wingstop, you'll: Be responsible for managing the day-to-day aspects of a Wingstop; Help direct and train Team Members; Assist in goals driven by the GM and AGM; Be at a perfect starting point for those with ...
Shift Leader

3 weeks ago

Wingstop El Cerrito, United States

Wingstop - 340 El Cerrito Plz - [Restaurant Shift Manager] As a Shift Leader @ Wingstop, you'll: Be responsible for managing the day-to-day aspects of a Wingstop; Help direct and train Team Members; Assist in goals driven by the GM and AGM; Be at a perfect starting point for thos ...
Shift Leader

2 weeks ago

Joinfiveguys Pinole, United States

**Shift Leader** · **COMPANY:** Five Guys Burgers & Fries · **REQ #:** C · **STATUS:** Full Time · **LOCATION:** 2780 Pinole Valley Rd, Five Guys Locations #001585, Pinole, CA 94564 · **PAY:** $ $18.00 per hour · Share This Page AddThis Sharing Buttons At Five Guys, we serv ...
Shift Leader

3 weeks ago

Ono Hawaiian BBQ Oakland, United States

Understand all restaurant operation policies and procedures, and Front Crew and Kitchen Crew responsibilities and procedures. Perform Front of the House (FOH) and Back of the House (BOH) responsibilities. Understand and practice safety procedures and Shift Leader, Shift Lead, Lea ...
Shift Leader

1 week ago

Nothing Bundt Cakes San Leandro, United States

The Nothing Bundt Cakes (NbC) Shift Leader works alongside the Bakery Manager and team members to create the highest-quality cakes, a warm, welcoming environment, and superior guest experience. The Shift Leader shares in team leadership and collabora Shift Leader, Shift Lead, Bak ...
Shift Leader

1 week ago

Wendy's West Valley City, United States

Wendy's E. 4500 SOUTH [Restaurant Shift Supervisor] As a Shift Leader at Wendy's, you'll: Manage the restaurant operations during shifts; Manage time-off requests and handle last-minute absences; Schedule employee shifts and assign duties; Train and coach new employees and provid ...
Shift Leader

3 weeks ago

Wingstop San Francisco, United States

Wingstop Sloat Blvd ( Lakeshore Plaza ) - [Restaurant Shift Manager] As a Shift Leader @ Wingstop, you'll: Be responsible for managing the day-to-day aspects of a Wingstop; Help direct and train Team Members; Assist in goals driven by the GM and AGM; Be at a perfect starting poin ...
Shift Leader

1 week ago

Wingstop San Francisco, United States

Wingstop - 90 Charter Oak Ave - [Restaurant Shift Manager] As a Shift Leader @ Wingstop, you'll: Be responsible for managing the day-to-day aspects of a Wingstop; Help direct and train Team Members; Assist in goals driven by the GM and AGM; Be at a perfect starting point for thos ...
Shift Leader

3 weeks ago

Panera Bread Napa, CA, United States

Panera Bread - Napa is looking for enthusiastic individuals to join our team in Napa, CA as full time or part time Shift Leaders. If you like working in a fast paced, fun environment and you are good with people, look no further Panera Bread - Napa is the right place for you. Shi ...